Channel Account Manager I - Australia

Reports to: Senior Director of Sales - AUS

Location: Remote Australia

Compensation Range:  $96,000 AUD base with on target earnings at $160,000 AUD plus equity

What We Do:

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.

We protect 3M+ endpoints and 1M+ identities worldwide, elevating under-resourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

What You’ll Do: 

Channel Account Managers at Huntress play a critical role in expanding our relationships with our partners while helping them to deliver profitable and scalable cybersecurity solutions to their customers.

This role is responsible for driving business efforts toward expansion, loyalty, renewals, partner satisfaction, and everything else related to post-sales success.

Our Channel Account Managers work closely with sales and marketing to devise creative ways to help our partners meet their business objectives through training, education, and empowerment.

In this high-impact, high-visibility role, you will be key in helping the company achieve business goals through partner satisfaction and engagement. Success in this position will be measured by partner expansion, retention, and satisfaction. 

Responsibilities:

• Act as a trusted advisor to your clients, delivering solutions that increase their overall satisfaction and help grow partner adoption while delivering exceptional value Own a book of business; build and maintain strong relationships with multiple contacts within assigned partner organisations
• Meet or exceed team and individual goals in partner expansion, retention, and satisfaction
• Develop creative ways to engage with partners to enable growth and customer success

What You Bring To The Team:

• 5+ years of experience in Customer/Partner Success, Account Management, Channel Account Management, or a direct sales role
• Strong knowledge of the MSP space, specifically related to the cybersecurity industry
• Experience with HubSpot, or other similar CRM platforms
• Passionate about building a partner community:  providing value to your clients through developing deep relationships, understanding their business needs, and making product recommendations 
• Strong bias to action and ability to get things done efficiently and effectively

What We Offer: 

• Fully remote work
• 1-2 trips to the US annually for events such as Sales Kick-Off and Summer Summit!
• New starter home office set up reimbursement ($800 AUD)
• Generous personal leave entitlements
• Digital monthly reimbursement ($185 AUD)
• Superannuation
• Healthcare Benefits
• Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. 

People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.

We do discriminate against hackers who try to exploit small businesses.

Accommodations:

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or otherwise participate in the employee selection process, please direct your inquiries to [email protected]. Please note that non-accommodation requests to this inbox will not receive a response. 

If you have questions about your personal data privacy at Huntress, please visit our privacy page.