Card Collections Litigation Authorized Signer

Job Description
Join our dynamic Recovery Collections Litigation team as an Authorized Signer, where your expertise in verifying and executing critical legal documents drives the success of high-stakes cases.
Job Summary
As an Authorized Signer within Recovery Collections Litigation you are accountable for the verification and execution of a variety of Sworn Documents and Other Signed Documents generated by the Chase external law firms which are part of the overall execution of a Collections Litigation case. The business is a fast-paced, high volume environment that requires the utmost attention to detail and accuracy. You are required to complete ongoing training and certification requirements and meet high quality standards to continue performing in this role.
Job responsibilities

• Verify and sign Sworn Documents/Other Signed Documents using bank-approved business records in accordance with the Bank's Firmwide Collections Litigation, Sworn Documents and Notary policies, procedures and all applicable legal and regulatory requirements
• Ensure documentation is fully accurate and to identify and raise any inaccuracies or omissions
• Oversee performance standards for all aspects of document control
• Work at an efficient pace with limited supervision
• Complete all required training, initial certification and ongoing recertification
• Ensure full compliance with bank policies, procedures and applicable laws and regulations in regard to document processing at all times
• Assist in the identification and escalation of process related issues and improvement opportunities
• Interface with Legal, Audit, Compliance and Control partners to ensure regulatory and/or legal requirements within the process are met

Required qualifications, capabilities, and skills

• Strong ability to maintain professional rapport with internal stakeholders, attorneys, external law firms and colleagues within other departments
• Ability to exercise sound judgment to identify issues that require attention and resolution as well items requiring escalation to a manager or legal partner
• Possess strong attention to detail and advanced problem-solving skills
• Ability to organize and prioritize work and handle multiple tasks
• Ability to complete timely deliverables with a high degree of accuracy
• Proficient use of Microsoft Application of Excel, Outlook, Word and PowerPoint and Bank Operating Systems
• Proven ability to work independently and effectively in a fast-paced high-volume environment without direct supervision
• High School diploma/GED

Preferred qualifications, capabilities, and skills

• Must demonstrate integrity, high morale and a positive attitude
• College degree or equivalent 2-3 years' work experience in a bank credit card division, collections litigation or legal environment
• Working knowledge of internal Chase card applications and how to review business records

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.