On-Call Consumer Affairs Specialist

Posted 4 Days Ago
Be an Early Applicant
Arden Hills, MN
Junior
Retail
The Role
The On-Call Consumer Affairs Specialist is responsible for educating consumers on dairy products and recipes through phone, email, and live chat. The role requires strong communication skills, a customer service mindset, and the ability to work with various computer applications. Some in-person training is necessary prior to remote work.
Summary Generated by Built In

On-Call Consumer Affairs Specialist

On call average 3-5 day/month, daytime hours.

Flexible, "on call" Consumer Affairs Specialist part time position handling consumer contacts via phone, email and live chat educating consumers on dairy products and recipes. Looking for someone with a customer service mindset and a high levels of empathy, patience and professionalism. A passion for baking and cooking is a bonus.

Ability to accurately enter data and work with multiple computer applications required. Some in person training required in Arden Hills, MN. All training time is paid. Once training completed, remote work option available. (Average 3-5 day/month, daytime hours.)

Requirements:

Education: BA/BS in Consumer Studies, Business, Food Science or Food related field preferred.

Experience:

2-3 years’ experience as consumer relations representative or similar service work experience.

Technical Skills:

Excellent oral and written communication skills; intermediate knowledge of Microsoft Office products; comfortable working with multiple computer systems, social media familiarity.

Salary: 18.50/hr

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.  

Top Skills

MS Office
The Company
HQ: Arden Hills, Minnesota
6,501 Employees
Hybrid Workplace
Year Founded: 1921

What We Do

Land O’Lakes, Inc. is a 100-year-old farmer- and retailer-owned cooperative originally formed with the purpose of working together to create new market opportunities. Fast forward to today and we’ve built on that uniting spirit, developing a comprehensive and leading view of agriculture while maintaining an unwavering commitment to delivering strong annual performance and long-term, shared success with our member-owners.

Land O’Lakes believes farmers are the entrepreneurs who truly change the world for the better. By working together with our member-owners, we can continue to strengthen our system, champion farming’s true potential and place our farmer- and retail-owners at the heart of creating a better world for all.

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