Business Systems Lead

RevolutionParts is not just a pioneering force in the automotive eCommerce realm; we're actively seeking passionate and talented individuals to join our squad of Revolutionaries (yes, that's what we call ourselves!). As leaders in providing streamlined, user-friendly solutions, we empower automotive brands to maximize online sales. Our commitment to technology, top-notch customer service, and a profound understanding of the automotive market sets us apart. If you're ready to revolutionize the eCommerce space for automotive parts and accessories, consider joining our dynamic team of Revolutionaries.

RevolutionParts is a total eCommerce platform that empowers automotive dealerships to sell auto parts online. We have innovative solutions, unlimited potential, and huge market opportunity. Our API-based framework enables integrated shipping and fulfillment, smart catalog and date, and secure payments integration for wholesale (B2B), omnichannel retail, and dealer websites. Our mission is to disrupt and innovate the automotive space by creating the most active parts network in North America.

RevolutionParts is seeking a highly skilled and strategic Business Systems Lead to join our SaaS company and oversee the operational planning and execution of projects involving our core business systems, including Salesforce, JIRA, Slack, Calendly, and other critical tools. This role combines technical expertise with project management and cross-functional collaboration to ensure our business systems are optimized, integrated, and aligned with organizational goals.

Please Note: This role requires in-office presence at our Tempe, AZ headquarters 2-3 days per week, so we are only considering candidates located in the Greater Phoenix area.

Responsibilities:

• Operational Planning & Project Management:
• Develop and manage project plans for implementing, optimizing, and scaling business systems like Salesforce, JIRA, Slack, Calendly, and other SaaS tools.
• Collaborate with stakeholders to define project goals, scope, timelines, and deliverables.
• Ensure timely completion of projects while maintaining quality and addressing potential risks proactively.




• System Administration & Optimization:
• Lead efforts to configure, customize, and integrate SaaS platforms to meet business needs.
• Continuously evaluate system performance and identify opportunities for improvement.
• Establish and document best practices, usage guidelines, and workflows for all business systems.




• Cross-Functional Collaboration:
• Serve as a liaison between IT, operations, and functional teams (e.g., sales, marketing, customer success) to ensure alignment of system capabilities with business requirements.
• Provide support to end users to promote effective adoption and usage.
• Partner with department heads to identify and prioritize system enhancements.




• Data Management & Security:
• Implement and enforce best practices for data integrity, security, and compliance across business systems.
• Oversee user access and permissions to ensure proper governance and control.




• Vendor Management:
• Coordinate with SaaS vendors for system updates, troubleshooting, and new feature rollouts.
• Evaluate and recommend new tools or upgrades based on business needs and technological advancements.

Requirements:

• Education: Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field. Equivalent experience will also be considered.




• Experience: 5+ years of experience managing and optimizing business systems in a SaaS environment, with at least 2 years in a leadership or project management role.




• Technical Skills:
• Strong expertise in Salesforce administration and configuration.
• Experience with JIRA workflows and integrations.
• Familiarity with collaboration and productivity tools like Slack and Calendly.
• Understanding of system integration methods (e.g., APIs, middleware).




• Soft Skills:
• Exceptional organizational and time-management skills.
• Strong communication and interpersonal skills to collaborate across teams.
• Problem-solving mindset with the ability to make data-driven decisions.




• Preferred Qualifications:
• Certification(s) in Salesforce (e.g., Salesforce Administrator or Advanced Administrator).
• Experience with scripting or automation tools (e.g., Zapier).
• Background in ITIL or other IT service management frameworks.
• Proven track record of managing system migrations or large-scale SaaS implementations.

Are you not sure you meet 100% of the qualifications? You should still give it a shot! Research shows that men will apply to a job when only meeting 60% of the requirements, whereas women and members of other underrepresented groups typically only apply when they meet every single requirement. At Revolution Parts, we are Revolutionaries. We build tools, products, and our people. We value diversity in backgrounds and thoughts, so take a shot and apply! Please highlight some of your accomplishments in your resume and cover letter so we can talk about how you can grow with us.

RevolutionParts is proud to provide all full-time Revolutionaries with a comprehensive employment package including competitive compensation, career development, benefits, 401K match, parental leave, and many more valuable perks. You can learn more about our core-value driven culture at our career page.

RevolutionParts is an Equal Opportunity Employer; we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, gender identity or expression, sexual identity, sexual orientation, age, marital status, family status, genetic information, veteran status, or disability status.

Please Note: You will only receive correspondence through the Lever ATS or from a @revolutionparts.com email address. If you are receiving communication through any other platform or domain, it may be fraudulent, and we urge you to ignore the communication.