About Amartha
At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.
About the Role
As our next Business Support, you will have the opportunity to be involved in various crucial projects. You will create and execute strategies to increase the adoption of new products for borrowers across all operational areas of Amartha. You will collaborate with Field Officers, Product Managers, and Business Units, working closely with many teams to achieve the set targets.
Responsibilities
- Develop suitable plans to execute new products and projects, based on various resources (data and internal conditions)
- Execute several action items according to deadlines
- Collaborate with other teams to solve customer and Field Officer (FO) issues, ensuring a seamless business process
- Support various related cases and take the initiative to reduce or resolve them
- Monitor achievement vs. target related to FO performance, and identify ways to meet or exceed goals
- Improve products and business processes to enhance efficiency
- At least 2 years of work experience at Amartha
- A Bachelor’s degree
- An entrepreneurial mindset; comfortable working in a fast-paced environment
- Excellent verbal communication skills across various backgrounds (HO & FO)
- Strong analytical skills and the ability to interpret data
- Skilled at working effectively with cross-functional teams
- Proficient in Microsoft PowerPoint and Excel
- Able to work remotely and willing to travel for business trips to check on processes
At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.
We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.
Top Skills
What We Do
We are a prosperity platform company to harmoniously build a strong economy from the grassroots in order to realize the grassroots communities of technology equity, inclusiveness and sustainability.
We believe prosperity platform is the right solution to deliver high quality digital financial services and to bridge the gap that brings shared prosperity to the World.
Amartha’s Team are highly compassionate people who are impatient to deliver their impacts to alleviate the sufferings of others.
Working at Amartha means you are part of dynamic and compassionate team who make impact on daily basis. It means you sign up for a high-paced environment where everyone is taking part in achieving success and make other people happier.
It also means you wake up every single day energized, and excited of what’s next to be done to help Indonesia and the world a more equitable and prosperous place to live for everyone.
It means you feel special, as whatever you do with Amartha makes a dent in the universe, healing the world a day at a time.
Working at Amartha means you are ready to help and alleviate each other, contribute your best with empathy and passion. As we go long miles, you need a team to achieve your success.
Working at Amartha means you have made a conscious choice to embark on a journey to creating a less painful world. A journey that makes you feel good, that you have contributed to a meaningful work every single day.
Join our impact mission! Check our career page now👉🏼 https://careers.amartha.com/
