Business Sales Engineer I

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

The Sales Engineer role is a technical position within the sales team, tasked with assisting account executives by developing solutions and providing support to potential clients.

RESPONSIBILITIES:

• Update and manage the sales engineering-specific job flows in the CRM or any future workflow applications.

• Communicate with prospective and existing SMB customers directly and through Account Executives to understand current network environment, business, and technical requirements.

• Design solutions for customer applications, including preparation of network topologies and technical specifications.

• Provide input on post-sale documentation and support to installation and project management personnel, as needed, to clarify service expectations; including providing diagrams, written documentation and verbal explanation as required.

• Manage and update existing project tables coordinated with the sales engineering team.

• Acts as a liaison between customers, sales teams and the ALLO Communications team.

• Maintain knowledge of industry and emerging technology within the telecommunications industry.

• Perform other duties and special projects as assigned.

• Effectively represent ALLO Communications to customers and at field events like conferences and seminars.

EDUCATION:

• Bachelor’s degree in business or marketing or equivalent work/military experience

• Additional professional qualifications will be an advantage

• Telecommunications or related field

EXPERIENCE:

• Relevant work experience with telecommunication services and data networks

• Relevant work experience involving sales or customer service

SKILLS / KNOWLEDGE / ABILITIES:

• Knowledgeable in telecom technologies and topologies

• Able to create customer-ready network drawings

• Able to create DLRs relevant to changes inside of a network

• Knowledgeable in complex phone routing and understanding of how it works

• Able to work well with other technically adept individuals

• Able to work well with other departments inside a sales-driven organization

• Able to work with a sales manager to set sales goals

• Proficiency in eliminating sales obstacles through creative and adaptive approaches

• Able to learn and adapt to new technologies

• Strong technical skills involving computers and networking equipment

• Strong analytical abilities as well as persuasion/negotiation skills

• Ability to convey complex information in a simplified manner

• Ability to work comfortably with a sales team in daily tasks and pending sales

• Comfortable in the dynamic atmosphere of a technical organization with an expanding customer base

• Adept in creating and presenting sales-based presentations

• Self-motivated with experience in sales and knowledge of technology

• Able to travel to and from assigned territories and company facilities using a reliable personal vehicle, company fleet car, or airline when necessary

• Able to complete documentation accurately

• Strong organizational skills

REQUIREMENTS

• Remain upright on feet for extended periods  

• Remain stationary for extended periods

• Ability to convey complex information in a simplified manner

• Ability to operate a computer 

• Ability to work outdoors 

• Possess/Maintain a valid Driver’s License 

• Travel requirement: 25%
   

People are our passion.  At ALLO, we don’t treat you like a number. You’re a human being. 
 

Get ready to plug into the perks at ALLO: 

• Free ALLO Service:  We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously!
• Retirement Plan:  The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
• Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
• Benefits:  Our benefits include medical, vision, and dental with low employee costs.  Not to mention generous Earned Time Off (ETO) program.
• Sponsorships:  Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
• Tuition Assistance:  Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at [email protected].

ALLO is a Drug Free and Tobacco Free Workplace.