Business Process Analyst

These positions are part of a bid process associated with a Statement of Work. Candidates are encouraged to submit their information and resumes highlighting their relevant experience.
Hive Group, a HUBZone-certified SDVOSB and multiple award-winning organization, delivers innovative solutions to address complex, mission critical program challenges for the federal government. We are seeking Business Process Analysts (I, II & III) to join our dynamic team upon award.
Project Descriptions:
U.S. Customs and Border Protection (CBP) requires technical and subject matter expertise in the areas of financial and workforce modeling, business transformation, advanced data analytics, and strategy. While specific assignments will vary depending on staffing needs, examples of projects include the following:

• Establish and implement new business processes for mission-critical programs including policy analysis, responsibility alignment, constraints, communications and strategy.
• Enhance hiring processes and experience, modernize hiring analytics and information technology capabilities, and refine human resource policy and classification support for front-line hiring.
• Streamline information flow across organization to better socialize progress to stakeholders and develop data management processes that address gaps in reporting and monitoring activities.
• Re-envision accreditation processes and design implementation plan for obtaining stakeholder support and indicators for monitoring performance.

Responsibilities:

• Lead or be a member of a team of analysts that apply process improvement, reengineering, modernization, or transformation principles, approaches, and methodologies that lead to increased efficiency or effectiveness in financial and operations management.
• Experienced in assessing process performance in complex environments, involving linkages between financial, staffing, and other support processes, and operational processes and outcomes.
• Proficient in disciplines, approaches, tools, and techniques relevant to process assessment, including Continuous Process Improvement, Six Sigma, process modeling, architecture analysis, transaction flow analysis, internal controls and risk analysis, quality assurance, strategic planning, and organizational change management.
• Supports coordination between multiple project teams to ensure enterprise-wide integration of reengineering efforts.
• Facilitates meetings to assist management in the development of clear statements of quantifiable goals, objectives, requirements, and metrics.
• Directs requirement collection and refinement efforts, to include interviews, surveys, working sessions and focus group studies.
• Ensures proposed process improvements align to strategic objectives, and initiatives are compliant with appropriate policies, rules and regulations.
• Experienced in developing realistic and practical implementation plans.
• Conducts organizational studies and evaluations; conducts work simplification and measurement studies; and prepares operations, training, and procedural manuals to assist management in implementing ways to operate more efficiently and effectively.
• Familiar with developing and interpreting cost analysis, budget plans, and developing and presenting briefings to senior management.
• Provides support for the design and implementation of new or enhancements to business processes.

Qualifications:
Level III:

• Over 10 years of relevant experience.
• Bachelor’s degree.
• Active CBP clearance preferred.

Level II:

• 7-10 years of relevant experience.
• Bachelor’s degree.
• Active CBP clearance preferred.

Level I:

• 3-7 years relevant experience.
• Bachelor’s degree.
• Active CBP clearance preferred.

A Commitment to Equal Opportunity
Hive Group is an Equal Employment Opportunity and Affirmative Action employer dedicated to fair and unbiased employment decisions. We do not discriminate based on race, color, sex (including gender and transgender status), age, religion, national origin, disability, marital status, veteran status, domestic partner or civil union status, gender identity, medical condition, genetic information, sexual orientation, or any other status protected by applicable federal, state, and local laws.
Our hiring and promotion decisions are based exclusively on an individual’s qualifications and suitability for the role.
Protecting Your Information
Stay vigilant against fraudulent job offers and individuals impersonating Hive Group Talent Acquisition Specialists. Hive Group will never request payment details or money during the application process. Official communications will only come from email addresses ending in @hive-llc.com or @applytojob.com — not from free email services like Gmail or messaging platforms such as WhatsApp.
If you receive suspicious messages requesting payment or personal information, please report them immediately to [email protected].