Business Operations Director

Posted 3 Days Ago
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Kulim, Kedah
Mid level
Retail • Sales
The Role
The Business Operations Director at Jabil is responsible for managing high precision machining operations, reducing costs, increasing revenues, and exceeding customer expectations. They will oversee teams including manufacturing, engineering, and logistics while driving operational excellence and expanding business capabilities. This role requires strong communication, analytical skills, and experience in change management and customer relationship development.
Summary Generated by Built In

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

JOB SUMMARY
This Operations Director will manage a high precision machining operation in a manner that reduces operating costs, increases revenues, and ensures customer expectations are exceeded.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for growing the business for the site, develop new capabilities that align to business needs, drive high level of operation execution, deliver financial goals, and ensure customer satisfaction is met if not exceeded. 
  • Responsible for the site operations teams, including manufacturing, engineering, quoting, materials, and logistics.
  • Drive operational excellence through lean manufacturing methodologies and automation, increasing productivity and profitability.
  • Customer facing role that is responsible to work with sales to pursues additional opportunities to expand business with current customers and win new customer prospects while increasing customer satisfaction.  
  • Expand site capabilities and technologies enabling long-range planning to support overall goals of the Company. Supports the Company and the goals of the VP, Operations.
  • Responsible for the development of personnel, in addition to discipline and morale of the site teams.
  • Works closely with the Business Units, Sales, and corporate functions to achieve Company goals. Performs policymaking, decision-making, and long-range planning with these groups to support goals of the Company.
  • Periodic forecasting of revenue, capital expenditures, and resources in a manner which reduces operational costs, increases revenue, exceeds customer expectations, grows current business, and obtains new business. Looks for ways to improve efficiency and management of all facilities under control by sharing of resources.
  • Leads staff and management, ensuring all groups work together, trends are monitored, and quality is kept to a high standard. Ensures the good of the Company is kept in mind in all management decisions.
  • May perform other duties and responsibilities as assigned.
     

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

  • Strong knowledge of global and regional machining operations and semiconductor capital equipment industry. A Plus if candidate also has experience in Frame Fabrication and welding operations.
  • Strong proficiency in determining requirements to enable company’s business goals and objectives with ability to develop and operationalize a plan to achieve targets.
  • Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum resource planning.
  • Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
  • Strong written and verbal communication skills. English is a requirement.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word, and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

  • Bachelor’s degree from four-year college or university required. Master’s degree preferred.
  • Minimum four (4) years related work experience with a high-volume contract manufacturing company.
  • Extensive experience working directly with customer and developing the customer relationship.
  • Experience of personnel management and development.
  • Or an equivalent combination of education, training, or experience.

 

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

#whereyoubelong

 

 

 

The Company
Ann Arbor, Michigan
1,325 Employees
On-site Workplace
Year Founded: 2020

What We Do

At Cabinetworks Group, our shared purpose is to build life into the kitchen — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home.

We’re America’s largest privately held cabinetmaker, a best-in-class team of over 8,000 employees in 25 locations, including 19 manufacturing facilities. We design and manufacture the most comprehensive choice of kitchen cabinets in the country through 16 brands, among them iconic leaders like KraftMaid®, Medallion® and Merillat®.

It is our people who build the life into this company, fueling our growth mindset. Together, we fully intend to reshape our industry, by bringing humanity and a collaborative spirit to every aspect of the customer experience. And to become its employer of choice.

This is why a career with our company can be so satisfying, rewarding and worthwhile.

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