Business Operation Analyst

Posted 4 Days Ago
Be an Early Applicant
South Jakarta City, Jakarta
Senior level
Fintech • Software • Financial Services
The Role
The Business Operation Analyst will define product strategy, manage operations, translate data into actionable insights, and lead cross-functional projects.
Summary Generated by Built In

Description

About Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About the Role
As a Business Analyst at Amartha, you will play a key role in our growing Partnership Lending division. In this hybrid role, you’ll be at the forefront of digital product development—shaping strategy, streamlining operations, and enhancing the user experience. You’ll collaborate closely with cross-functional teams to turn data and market insights into impactful business initiatives. This role is ideal for someone who thrives at the intersection of business, data, and technology.

Responsibilities

  • Drive product strategy and development by defining product requirements, roadmaps, and success metrics, while identifying opportunities based on market trends and customer insights.
  • Ensure operational excellence by managing daily operations, optimizing processes, and monitoring key performance indicators (KPIs) through dashboards and analytics.
  • Lead project execution across teams, managing stakeholder communication, gathering requirements, and ensuring timely and efficient delivery of initiatives.
  • Translate data into insights by leveraging analytical tools and market research to inform strategic decisions and validate product assumptions.
  • Collaborate cross-functionally with Product, Risk, Operations, and Partnership teams to align business goals with product development and execution.
Requirements
  • 5+ years of experience in business analysis, product management, or operations—preferably in fintech, lending, or digital services.
  • Proven project management skills with the ability to lead cross-functional teams.
  • Strong communication and presentation abilities.
  • Solid analytical thinking, with the ability to translate complex data into clear business actions.
  • Experience with digital financial products.
  • Familiarity with tools like SQL, Tableau, or Power BI.

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.

Top Skills

Power BI
SQL
Tableau
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Cilandak, Jakarta
1,938 Employees
On-site Workplace
Year Founded: 2010

What We Do

We are a prosperity platform company to harmoniously build a strong economy from the grassroots in order to realize the grassroots communities of technology equity, inclusiveness and sustainability.

We believe prosperity platform is the right solution to deliver high quality digital financial services and to bridge the gap that brings shared prosperity to the World.

Amartha’s Team are highly compassionate people who are impatient to deliver their impacts to alleviate the sufferings of others.

Working at Amartha means you are part of dynamic and compassionate team who make impact on daily basis. It means you sign up for a high-paced environment where everyone is taking part in achieving success and make other people happier.

It also means you wake up every single day energized, and excited of what’s next to be done to help Indonesia and the world a more equitable and prosperous place to live for everyone.

It means you feel special, as whatever you do with Amartha makes a dent in the universe, healing the world a day at a time.

Working at Amartha means you are ready to help and alleviate each other, contribute your best with empathy and passion. As we go long miles, you need a team to achieve your success.

Working at Amartha means you have made a conscious choice to embark on a journey to creating a less painful world. A journey that makes you feel good, that you have contributed to a meaningful work every single day.

Join our impact mission! Check our career page now👉🏼 https://careers.amartha.com/

Similar Jobs

Amartha Logo Amartha

VP of Strategy

Fintech • Software • Financial Services
South Jakarta City, Jakarta, IDN
1938 Employees

Amartha Logo Amartha

Business Support Analyst

Fintech • Software • Financial Services
South Jakarta City, Jakarta, IDN
1938 Employees

Sun Life Financial, Inc. Logo Sun Life Financial, Inc.

Staff Payment to Client

Fintech • Payments • Financial Services
South Jakarta City, Jakarta, IDN
499 Employees

Sun Life Financial, Inc. Logo Sun Life Financial, Inc.

Alteration Staff

Fintech • Payments • Financial Services
South Jakarta City, Jakarta, IDN
499 Employees

Similar Companies Hiring

True Anomaly Thumbnail
Software • Machine Learning • Hardware • Defense • Artificial Intelligence • Aerospace
Colorado Springs, CO
131 Employees
Caliola Engineering Thumbnail
Software • Machine Learning • Hardware • Defense • Data Privacy • App development • Aerospace
Colorado Springs, CO
53 Employees
Red 6 Thumbnail
Virtual Reality • Software • Hardware • Defense • Aerospace
Orlando, Florida
113 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account