Our Opportunity:
We are seeking an entry level Business Intelligence Engineer to join our dynamic team. As a key member of our Customer Care data analytics department, you will play a pivotal role in supporting our data-driven decision-making. This role is perfect for someone who loves working with SQL, Python, and modern visualization tools, and who wants to grow their skills in streaming data, automation, and cloud-based analytics. You'll work in a fast-moving, data-driven environment where you'll help build scalable insights solutions, optimize reporting, and contribute to our mission of making data-driven decisions easier and more accessible for everyone.
What You'll Do:
- Develop and optimize queries to extract and analyze data from large-scale databases.
- Work with real-time and batch data processing to support operational reporting and alerting.
- Build dynamic dashboards and self-service analytics solutions using modern visualization tools (Tableau, Streamlit, Plotly, etc.).
- Automate data collection and reporting workflows, reducing manual effort for the business.
- Assist in designing data pipelines for customer care analytics, ensuring data is structured for ease of use and scalability.
- Collaborate with cross-functional teams (engineering, operations, product, and customer experience) to identify and solve business problems using data.
- Implement data validation, monitoring, and quality checks to ensure clean, reliable data for stakeholders.
- Stay up to date on emerging trends in BI, data engineering, and cloud computing to improve our analytics stack.
- Interest in empowering teams with self-service dashboards and analytics tools.
- Ability to automate manual reporting tasks to drive efficiency.
- Strong communication and collaboration skills-able to work effectively with business and technical teams.
- Support senior analysts in conducting data analysis projects.
- Learn and apply data analysis techniques and best practices.
- Participate in team meetings and contribute to knowledge sharing.
What You'll Need:
- Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field.
- Understanding of SQL and relational databases.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Eagerness to learn and develop data analysis skills
Nice to Have:
- Experience with cloud computing platforms (e.g., AWS, Azure, GCP).
- Experience with Python
- Familiarity with data visualization tools (e.g., Tableau, Power BI, Streamlit, Plotly).
- Knowledge of retail and e-commerce.
- Experience with A/B testing, statistical analysis, or predictive modeling is a bonus.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
