The Business Intelligence (BI) Analyst plays a key role in managing and optimizing data-driven programs that support Fixed Ops strategy, incentives administration, and business operations. This position is tasked with analyzing program performance, ensuring data integrity, and providing actionable insights to enhance operational efficiency and effectiveness. This role is ideal for someone with solid analytical skills, a passion for data-driven decision-making, and the ability to support and enhance Fixed Operations programs through reporting, insights, and program management.
Responsibilities:
- Provide support in analyzing data to assist in the development, enhancement, and optimization of Fixed Operations programs, including incentive initiatives. Assist in the creation of PowerPoint decks to present data insights, program performance, and recommendations to management and cross-functional teams.
- Support the administration and execution of SET incentive programs, ensuring accurate payments, performance tracking, and program success.
- Conduct ad hoc analysis to tackle program-related data issues, acting as a liaison between management and the field to ensure reliable program execution.
- Develop and maintain data visualization tools to track program performance and provide insights that drive decision-making.
- Monitor and manage existing data processes to ensure precision and timely reporting for the field team, dealership personnel, and senior leadership.
- Provide management recommendations for process and performance improvements based on data analysis and program insights.
- Develop and present comprehensive reports and presentations for internal and external audiences, including dealership personnel and executive leadership.
- Support the Business Intelligence team in other areas such as objective setting, research, data validation, and reporting to ensure alignment with business goals and operational efficiency.
Qualifications:
- Solid analytical and problem-solving skills with the ability to translate complex data into actionable insights.
- Experience with program tracking, reporting, and performance analysis in an operational environment.
- Ability to multitask and prioritize in a dynamic environment with multiple ongoing initiatives.
- Ability to interpret data trends and patterns to support decision-making.
- Knowledge of data visualization best practices to create impactful reports for management and field teams.
- Ability to interpret and present data clearly and concisely to leadership and cross-functional teams.
- Robust communication skills to interact with leadership, field teams, and cross-functional departments.
- Detail-oriented with a focus on data accuracy, integrity, and compliance.
- An initiative-taking mindset to identify and correct inefficiencies, and to recommend improvements informed by data
- Positive attitude with a willingness to learn and adapt in a fast-paced environment.
- Experience in Fixed Operations, automotive retail, or dealership operations is a plus.
- Proficiency in Microsoft Power Platform (Power BI, Power Automate, Power Apps) to develop reports, automate workflows, and improve program efficiency.
- Proficiency in Word, Excel, and PowerPoint
#LI-DL1#LI-hybrid
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
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What We Do
JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968. It is a privately held company with $16 billion in revenue and more than 4,500 associates. Rooted in automotive and united in its strong culture and core values, JM Family is in the business of helping other businesses succeed. As a long-term partner, it is invested in its companies, associates and its communities. Driven by exceptional performance, current subsidiaries are in the automotive, financial services and franchising industries. Its family of companies includes: Southeast Toyota Distributors, the world’s largest independent distributor of Toyota vehicles; JM&A Group, a company committed to improving automotive dealers’ performance by offering Finance & Insurance products and services, dealership training and consulting; World Omni Financial Corp. (dba Southeast Toyota Finance), a captive financial services company driven to delivering an exceptional dealership and customer experience for Toyota customers in the Southeast; JM Lexus, one of South Florida’s leading Lexus dealers; DataScan, a provider of solutions for wholesale asset financing and inventory risk management; and Home Franchise Concepts, a multi-brand franchise network consisting of Budget Blinds, Tailored Living featuring PremierGarage, Concrete Craft, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up and Two Maids & A Mop.
JM Family has earned various awards for its culture, products and services, including 23 consecutive years on Fortune’s 100 Best Companies to Work For list.
