Business Intelligence & Analytics Lead

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better.  Join the team and become part of our family!

POSITION PURPOSE/MISSION:

Dedicated BI&A expert for the defined functional area (Corporate Digital, Commercial, Finance, HR, Operations, Supply Chain or Environmental and Safety). Serves as functional expert in BI&A business processes and data analytics. Analyze business needs and provide advice and solutions that deliver business value involving a moderate to high level of complexity. Design and create data sets and visualizations as needed.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Business Administration, Economics, Management Information Systems, Computer Science, Mathematics, or related field.

• Seven plus years’ experience working with Business Intelligence tools such as Tableau, Alteryx or Power BI.

• Good verbal and written communication and data presentation skills including an ability to effectively communicate with both functional and technical teams.

• Troubleshooting skills, analytical ability, experience in mathematics, statistics, and problem-solving techniques.

• Demonstrated experience delivering business value by structuring and analyzing large, complex data sets.

• Strong sense of accountability and action orientation.

PREFERRED QUALIFICATIONS:

• Experience with Hyperion or similar consolidation, planning and forecasting tool.

• Experience with Workday.

• Experience with Helix or other service management tool.

• Experience with portfolio management/project management tools.

• Experience applying BI&A solutions to a manufacturing environment.

• Experience with an ERP system such as Oracle or SAP.

• Some experience with cloud-based data warehousing platforms like Snowflake or Azure data Warehouse.

MAJOR ACCOUNTABILITIES:

• Partner with defined functional area (Corporate Digital, Commercial, Finance, HR, Operations, Supply Chain or Environmental and Safety) team to understand business needs.

• Suggest potential improvements and new solutions for reporting and analytics to address business needs.

• Become an expert in defined functional area’s business processes and data sources.

• Leverage best practice knowledge to improve the quality of reporting and analytics.

• Assist business unit BI&A leads in developing solutions involving moderate to high complexity.

• Assist other BI users as needed as part of Charter’s self-service enablement with analytical tools.

• Collaborate with business subject matter experts, analysts, and offshore team members to develop and deliver accurate analytics and visualizations in a timely manner.

• Analyze, interpret, and compile large amounts of data to find impactful insights that drive decision-making.

• Identify, research, and resolve technical problems, including developing requirements for new features and enhancements.

• Create Alteryx data sets and Tableau visualizations following governance standards and processes, ensuring data accuracy.

• Prioritize BI&A backlog across the functions in alignment with business strategy and performance targets.

• Provide visibility to the prioritization process.

• In alignment with enterprise-wide BI&A team, stay current with trends in the BI&A space, including best practices.

• Ensure best practices are shared across the enterprise where applicable.

• Key driver of change as we continue to migrate to a data driven culture.

• Teach, train, and educate others across the organization with respect to best practices for presenting and analyzing data to deliver business value.

• Supervise BI&A professionals focusing on tactical, operational activities within a specified area.

• Participate in setting goals and objectives for team members for achievement of operational results.

• Follow Environmental, Quality and Safety Management System procedures and requirements.

• Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description.

POSITION CHALLENGES:

• Bringing others along as we drive change throughout the organization (change leadership & change management).

• Build credibility as a key member of BI&A, while maintaining objectivity and following centralized best practices and governance.

We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).