Role- Business Coordinator
The person
This person will be involved in coordinating various tasks and activities to ensure smooth communication, collaboration, and execution across departments. The Business Coordinator will work closely with different teams to streamline processes and drive productivity.
Responsibilities
· Responsible for maintaining overall documentation of the new pre – onboarded freelance engineers and oversee the successful completion as per SLA.
· Work as a Liaison between different departments, fostering clear communication and cooperation to complete the smooth onboarding of the Engineers.
· Responsible for tracking progress and resolving issues and queries through ticketing tool.
· Responsible in preparing reports and status updates for management and stakeholders.
· Facilitate communication between different teams to ensure effective collaboration.
· Collaborate with teams to implement process improvements and monitor their impact.
Skills And Qualifications
- Bachelor’s degree in business administration, Management, or a related field.
- Proven experience in business coordination or support roles.
- Strong organizational and time management skills to handle multiple tasks simultaneously.
- Familiarity with ticketing tool and software.
- Should have good knowledge in MS office.
Should Have
- Hardware Pre-requisites: - laptop (8gb RAM), windows 10/11, internet speed- min 30 MBPS upload and download
What We Do
Gigmo Solutions Pvt. Ltd has been founded with the aim to make customer support substantially more efficient with the use of Gig economy and Artificial intelligence.
Gigmo has built a technology platform, Gigmos, that enables us to onboard sharp and motivated Gig workers from anywhere in the world. The platform ensures top quality candidate onboarding by putting every potential candidate through rigorous testing and ID validation process. Once onboarded, we have these people available on-demand on Gigmos platform.
Gigmo Solutions is developing AI based conversational bots that will work in synergy with Gig workers, wherever needed – making Gigmos platform first ever hybrid platform (Human Intelligence + Artificial Intelligence) to use conversational bots and humans in perfect harmony to achieve our mission.
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