Gigmo Solutions
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The Team Lead Operations for M 365 oversees the daily operations of technical support engineers, mentoring and coaching team members while managing technical support inquiries and team performance metrics. They ensure effective communication and continuous improvement of support processes, focusing on delivering excellent customer service and maintaining team productivity.
The Technical Operations Manager at Gigmo Solutions is responsible for creating strategies, implementing effective processes, and managing performance. This role involves collaboration with management for critical changes, continuous service improvement, and risk communication. You will also drive team development and retention while optimizing operations through innovative thinking.
The Product Marketing Manager will develop and lead marketing strategies for customer acquisition and engagement. Responsibilities include conducting market research, creating content, executing lead generation campaigns, managing brand presence, measuring performance, collaborating with teams, managing budgets, and optimizing SEO and SEM efforts.
The Technical Content Writer will create, edit, and proofread technical documentation and content, translating complex concepts for diverse audiences. Responsibilities include researching, collaborating with experts, optimizing content for SEO, and maintaining existing documentation, while ensuring clarity and accuracy.