Gigmo Solutions
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The HR Operations Manager will oversee HR policies, payroll management, and employee relations. Responsibilities include designing HR procedures, developing budgets, tracking HR metrics, ensuring compliance, and facilitating employee training initiatives. Strong communication skills and experience in HR operations are essential.
The General Manager - Internal Support leads the internal support operations, implements effective processes, and collaborates with management to drive service improvements. Responsibilities include strategy development, performance management, and risk communication, requiring strong leadership and negotiation skills.
The Human Resources Operations Manager will design and implement HR policies, manage payroll, address employee queries, and oversee HR systems. Responsibilities include tracking key HR metrics, coordinating training, managing internal communications, and conducting interviews.
The Technical Content Writer is responsible for creating clear technical documentation and content such as user manuals, API documentation, and blogs. The role requires collaboration with team members to ensure accuracy and clarity, while also focusing on SEO and optimizing user experience. Keeping content updated and participating in cross-functional projects is also part of the duties.
The Technical Lead Operations oversees the daily operations of technical support engineers, providing mentorship and training. Responsibilities include managing team SLAs, monitoring performance metrics, improving support processes, and fostering a professional team environment.
The Business Coordinator will coordinate tasks across departments, oversee documentation for freelance engineers, manage onboarding processes, track progress through a ticketing system, and prepare reports for management. Collaboration and communication with teams are key to implementing process improvements and ensuring productivity.
As a Graphic Designer, you will create high-quality graphics for websites, social media, and print materials. You'll collaborate with marketing and product teams while developing brand guidelines and staying updated on design trends. The role involves managing multiple projects and presenting concepts to stakeholders.
The IT Support Executive will install and configure software, troubleshoot hardware and software issues, manage multiple tasks, and provide guidance to colleagues and clients. The role also involves maintaining technical support procedures, analyzing logs for trends, and supporting the implementation of new applications while also participating in business meetings for technical insights.
The Technical Support Engineer will provide Microsoft 365 support to business customers, resolving escalation calls and managing tickets. Responsibilities include diagnosing and troubleshooting technical issues, ensuring issues are properly escalated, and managing multiple open issues simultaneously.
Oversee daily operations of technical support engineers, provide mentorship, manage incoming technical support inquiries, monitor team performance metrics, ensure prompt customer issue resolution, and promote an open communication culture within the team.
The Technical Support Engineer will provide support for Microsoft 365 services to business customers, handle escalation calls, resolve tickets, and ensure customer issues are addressed efficiently. Responsibilities include troubleshooting, researching solutions, and following protocols for issue escalation and resolution while managing multiple issues simultaneously.
As a Technical Content Writer, you will create high-quality technical documentation, articles, and materials, simplifying complex concepts for various audiences. Responsibilities include collaborating with experts, optimizing content for SEO, maintaining existing material, and contributing to content strategy while meeting deadlines in a fast-paced environment.
The IT Support Executive will install and configure software on Windows desktops, diagnose and troubleshoot issues, manage communication with clients, and maintain technical support records. The role involves aiding users with their technical problems, analyzing logs for trends, and participating in meetings to discuss technical requirements.
Design and implement HR policies, monitor HR systems, address employee queries, oversee payroll and performance evaluation, manage internal communication projects, coordinate training initiatives, and track key HR metrics.
The Graphic Designer will create high-quality graphics for online and print media, collaborate with teams to produce engaging content, develop brand guidelines, and stay current with design trends. They will manage multiple projects while ensuring deadlines are met.
The HR Operations Manager is responsible for designing and implementing HR policies, managing payroll systems, guiding staff on HR regulations, and tracking key HR metrics. They will oversee employee training initiatives, address employee queries, and prepare budgets, ensuring effective communication and decision-making within a fast-paced environment.