Business Application Analyst (NetSuite)

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

AppDirect is looking for talented yet humble individuals who are smart, passionate, and want to drive disruption in the IT industry. You will have the freedom to reflect your customer-focused experience and personality in creative, thoughtful, out-of-the-box solutions. There's no limit to what you can accomplish here.

The Business Application Analyst on the IT Business Applications team is a critical player in our growing Corporate IT group. This role will work closely with stakeholders to deliver solutions through administration of our business systems. This role will specialize in support of Finance teams and focus on NetSuite, Coupa, Concur and HubSpot systems. The ideal candidate will capture strong requirements, execute system administration and development with a deep understanding of business processes.

What you’ll do and how you’ll have an impact

• Communicate with internal stakeholders to answer questions and provide solutions
• Configure SaaS systems, build enhancements and provide technical assistance for core systems based on requests
• Document technical requirements, system changes and processes for the wider team
• Preform testing of all enhancements in suitable environments 
• Collaborate with cross-functional teams to deliver required updates
• Provide ownership of technical solutions and leadership in technical discussions during projects

What we’re looking for

• University or college degree in computer programming, information technology or an equivalent field
• 3+ years of experience with NetSuite
• Experience with Concur and CRM tools (HubSpot preferred)
• Strong organizational skills with the ability to handle multiple requests at a time
• Excellent problem solving, collaboration and communication skills
• Experience with technical support of the process of Order to Cash
• Successful data management, migrations and ETL experience 
• Prior work with Finance teams is an asset
• Proficiency with Google G-Suite, Coupa, Five9, Jira is an asset
• Integration and Boomi experience is an asset
• Willingness to learn new systems and technology is a must for our evolving environment

About AppDirect:

AppDirect is the only end-to-end commerce platform for selling, distributing, and managing cloud-based products and services to succeed in the digital economy. The AppDirect ecosystem connects channels, developers, and customers through its platform to simplify the digital supply chain by enabling the onboarding and sale of products with third-party services, for any channel, on any device, with support. Powering millions of cloud subscriptions worldwide, AppDirect helps organizations, including Jaguar Land Rover, Comcast, ADP, and Deutsche Telekom connect their customers to the solutions they need to reach their full potential in the digital economy.

We believe that the unique contributions of all AppDirectors is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: link: https://www.appdirect.com/about/privacy-notice