The Customer Success Manager at AppDirect is responsible for building strong relationships with customers, ensuring their satisfaction, product adoption, and retention. Responsibilities include managing onboarding, creating educational materials, maintaining customer data in HubSpot, and developing strategies to enhance customer monetization and reduce churn.

The Senior Software QA Automation Engineer at AppDirect will lead automated testing efforts for microservices architectures, ensuring reliability and performance. Responsibilities include designing test frameworks, collaborating across teams for quality releases, maintaining CI/CD pipelines, mentoring junior engineers, and advocating for high-performance standards.

The Customer Success Manager at AppDirect is responsible for managing customer accounts, ensuring satisfaction, product adoption, and retention. This includes onboarding, creating resources, tracking customer data in HubSpot, developing retention strategies, managing renewals, and overseeing contracts.

As a Technical Support Analyst at AppDirect, you will be responsible for resolving technical issues, assisting customer teams, and providing solutions that enhance the customer experience. You'll document incidents, train partners, and manage support processes while maintaining communication across multiple teams.

The Senior Product Manager will lead the product and catalog management experience, overseeing features like SKU management and product variants. This role requires collaboration across teams to launch innovative product features, track success metrics, and maintain product roadmaps. Strong familiarity with agile methodologies and APIs is essential.

As a Technical Consultant at AppDirect, you will provide technical guidance to customers on the AppDirect Marketplace platform, oversee customization scoping, assist with configurations, develop test plans, support migrations, conduct training sessions, integrate third-party APIs, and contribute to quality assurance processes.

The Software Development Engineer will contribute to shaping and evolving the integration ecosystem of the platform, build systems capable of high transaction volumes, and design scalable, fault-tolerant systems to minimize client impact during failures.

As a Sales Support Specialist, you will provide exceptional support to AppDirect advisors, manage incoming and outgoing inquiries, create quote proposals, and strengthen professional relationships with assigned partners. Your role involves collaborating with internal teams to resolve commission inquiries and order management issues, ensuring the success of partners using AppDirect solutions.

As a Software Developer at AppDirect, you will design technical solutions, write efficient code, implement reusable web application components, and align business goals with long-term architecture. You will work in a collaborative environment focusing on continuous learning and innovation.

As a Global HR Technology Specialist, you will be the HR technology expert, partnering with stakeholders to optimize HR processes and improve the digital employee experience. Responsibilities include consulting on technology requirements, data integrity checks, providing support, analyzing metrics, and enhancing HR systems and processes.

As a Global HR Technology Specialist, you will manage HR technology solutions, collaborate with stakeholders to improve processes, ensure data accuracy, provide support, and develop reporting solutions that enhance efficiency and employee experience.

As a Software Developer at AppDirect, you'll be responsible for writing efficient code, designing solutions, implementing reusable components for web applications, and balancing business objectives with architectural vision. You'll work with a range of technologies and play a key role in solving complex issues.

The Azure Technical Specialist will drive new customer acquisition and empower partners in the SMB segment to optimize Azure sales. Responsibilities include building relationships, executing sales strategies, leveraging data to meet customer needs, and collaborating with cross-functional teams.