Business Analyst

Posted 8 Days Ago
Hiring Remotely in USA
Remote
Entry level
Software
The Role
The Business Analyst at Fearless will provide technical and tactical support to teams, ensuring high-quality customer delivery. Responsibilities include collaborating with stakeholders, executing user stories, performing acceptance testing, creating training materials, facilitating meetings, analyzing processes, supporting operational rollout, and identifying business opportunities.
Summary Generated by Built In
Reasonable Accommodations

Fearless complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please email [email protected] to submit a formal request to Human Resources. 

Compensation

Our Compensation System is designed to reward remarkable work, grow your impact and support the whole “you” over the course of your career.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless — regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills — is given equal pay for equal work. 


  • AL, FL, GA, TN Residents:  $61,117 (min) - $76,396 (mid) - $91,675 (max)
  • NC Residents: $63,007 (min) - $78,759 (mid) - $94,511 (max)
  • DE, MD, PA, TX, VA Residents: $66,157 (min) - $82,697 (mid) - $99,236 (max)
  • DC Residents: $74,348 (min) - $92,935 (mid) - $111,523 (max)
  • CA & NY Residents: $76,869 (min) - $96,086 (mid) - $115,303 (max)



Location:

  • In-person, hybrid, and remote options are available. Our office is located in Baltimore.



Fearless is looking for a Business Analyst to add to our diverse team of 250+ employees (and counting!). 

What you’ll be doing

This Business Analyst is responsible for providing teams with the technical and tactical support they need to efficiently and effectively deliver high quality work to the customer. Our agile teams ask all to be leaders in their roles, and the Business Analyst is no exception; versatility, strong collaboration, and execution of a variety of activities help the team, Scrum Master, and others operate smoothly and deliver excellence to our customers. 

We need your Analytical Skills. What other skills will help you succeed at Fearless? Glad you asked! We’re excited about candidates who: 

Responsibilities and Contributions 

Organizational and Leadership Role 

  • Collaborates with others to influence stakeholders and grow buy-in of business projects.
  • Coordinates with project team members and other teams to produce better business outcomes.

Functional Role 

  • Executes epics, features, and user stories, defining acceptance criteria and tests on behalf of the Product Owner and answering clarifying questions on any requirements.
  • Performs acceptance testing on behalf of the Product Owner.
  • Produces training materials and user guides and trains end users.
  • Facilitates meetings and workshops.
  • Examines user issues and translates them into user stories.
  • Documents business processes, system flows, and data flows; analyzes processes; and recommends improvements.
  • Constructs workflow diagrams.
  • Documents issues/risks.
  • Supports the Product Owner and Scrum Master as needed.
  • Assists in operational rollout and support.
  • Collects and analyzes data for potential business expansion.
  • Identifies specific business opportunities.

Essential Skills, Experience, or Competencies  Must-Have Skills

  • Excellent written and verbal communication skills; ability to facilitate meetings and workshops.
  • Analytical, critical thinking, and problem-solving abilities.
  • Excellent presentation and negotiation skills.
  • Demonstrated organizational skills and attention to detail.
  • Adaptability and capacity to work in fast-paced or ambiguous environments.
  • Demonstrated experience of organizational data flow and its use in management decision-making.
  • Demonstrated experience with writing requirements, epics, features, user stories, and maintaining documents.
  • Demonstrated experience defining acceptance criteria, tests, ready, and done on behalf of the Product Owner and answering clarifying questions on requirements.
  • Demonstrated two years experience with Atlassian tools, Jira and Confluence. 
  • Demonstrated experience working as part of an agile team.
  • Demonstrated experience operating as a scrum master. 
  • Demonstrated experience operating in project management. 
  • Demonstrated experience performing acceptance testing on behalf of the Product Owner.
  • Ability to examine user issues and translate them into user stories.
  • Ability to operate and manage work, strategically reason, build relationships, and influence others.

Icing-on-the-Cake Skills 

  • Experience creating training manuals, UAT scripts, client facing presentations, documentation of business or functional requirements.
  • Experience with stakeholder or requirements mapping.
  • Experience with government contracting.
So, what’s next?

Over the years, we’ve honed our interview process to help ensure that every team member we hire is the right fit for us and that we’re the right fit for them. If we think you’re a good fit, we’ll get in touch and start scheduling your interviews! Depending on the role's/project's requirements, the interview process may include some differences. At the minimum

  • Introductory Interview: This is where you and your recruiter will build rapport, explore your career and educational background, discuss salary expectations, role requirements, and set expectations for the interview process, specific to the position of interest. 
  • Technical Interview (Skills Fit): This is where we get into the nitty gritty of the project. During the Technical Interview, you’ll be interviewed by the technical team to dig more into your background and technical capabilities. 
  • Business Interview: At this point, you’ve made it to the final frontier! The Business Interview is when you’ll meet with Fearless leadership to dot the i’s, cross the t’s, and determine whether or not we’ll be moving forward with the hiring process.

About Fearless Digital

Fearless Digital builds software with a soul. As a division inside Fearless, we're part of its digital services integrator model to unlock the power of organizations, people and tech. Our division designs, engineers, and delivers digital solutions to solve problems and drive impact. Using iterative development cycles, we minimize risk for our customers and efficiently deliver intuitive and responsive technology. In this way, we help set the stage for tech to work better for people. That's not our only goal, though. We also strive to create a purple culture that makes our team members excited to come to work every day. We take a holistic approach to our people’s well-being, and our culture and benefits are designed to support our people in working the way they like best. We encourage our people to pursue their passions, both in and out of the office. With flexible schedules, continuing education support, and a family-friendly work environment, we’ve created a culture that allows our team to thrive professionally and personally.

Fearless believes in equal opportunity employment. We won’t discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we’re committed to providing an inclusive and welcoming environment for our team, our family members, our clients, our subcontractors, and our vendors.

Fearless Digital Benefits 

Benefits Eligibility:

  • Full-time team members are eligible for benefits upon beginning employment at Fearless
  • Part-time team members are only eligible for 8.75 days of safe & sick leave
  • Interns and 1099 team members are not eligible for Fearless benefits

Our people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you’ll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package, for full-time team members, exclusively:

  • Life-friendly schedules
  • Family-friendly workplace
  • We cover 100% of your premium for our medical HSA plan + the deductible portion of HSA contributions, 80% of your premium for our HMO or PPO plans, and offer competitive dependent coverage. We cover 100% of dental and vision premiums for you and your dependents and offer medical and dependent care FSA options. We also offer life insurance, short- and long-term disability coverage, and legal planning and support insurance.
  • Tech, education / training, and wellness allowances
  • Safe Harbor 401(k) plan with employer contributions (current match = 4%) and immediate vesting
  • Referral bonus: Bring your friends! If someone you refer is hired, you’ll get a bonus of $6–12k!
  • Total Pet Plan
  • Employee Assistance Program
  • Up 12 weeks of FMLA paid at 100%
  • PTO is provided to team members as a lump sum allowance, not an accrual. PTO is prorated based on your start date (see table below) on a quarterly basis (with tenure-based increases), 8.75 days of sick leave, 11 federal holidays, their birthday (8 hours), up to 15 days for jury duty, and up to 3 days (24 hours) of bereavement leave per eligible instance.
Start Date PTO Allocation Allocation Timing Jan 1 - March 31 100% January April 1 - June 30 75% April July 1 - Sept 30 50% July Oct 1 - Dec 31 25% October


The Company
Baltimore, MD
145 Employees
On-site Workplace
Year Founded: 2009

What We Do

We're a full-stack digital services firm in Baltimore, Maryland with a mission to create software with a soul - tools that empower communities and make a difference. Fearless delivers sleek, modern, and user-friendly software designed to push the boundaries of possibility, to create a world where good software powers the things that matter.

Our clients are changemakers who want to use technology to make the world a better place. They know that digital transformation will improve services for all and we're here to help support their passion for better.

Fearless has partnered with the Government to successfully launch multiple projects which include:

-SBA.gov: We run the digital face and all infrastructure that powers SBA.gov.
-SBA HUBZone Modernization: We are the firm that did the modernization of SBA's HUBZone technology.
-Login.gov: Fearless currently is the prime contractor supporting the development of Login.gov the central identity provider into government services.
-Search.gov: A platform that supports nearly 2,000 search boxes on Federal websites, free of charge. It provides both critical searching capabilities to these sites and key information on trends, queries, and results for administrative users.
-Challenge.gov: Furthers the mission of “delivering value and savings in real estate, acquisition, technology, and other mission-support services across government.”
-US Air Force (BESPIN): A center of excellence in digital, mobile, data, and technology. BESPIN collaborates with divisions throughout BES to help them with their own transformations, working with them to build teams, platforms, standards, and digital services.

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