At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Supports sales representatives and channel partners in administrative functions such as order processing, customer quoting, sales information management, product training, and financing. This role operates within the Sales Support and Administration function, offering broad expertise across multiple disciplines.
Key Responsibilities
- Provide administrative support to sales representatives and channel partners, including order processing, customer quotes, and sales information management.
- Utilize Google Workspace tools (Sheets, Slides, etc.) and Data Studio for data analysis, trend visualization, and reporting.
- Analyze data trends, visualize insights, and ask critical questions to drive decision-making and operational improvements.
- Collaborate with global teams across different cultures and languages to address and solve operational needs.
- Engage with production, management, leadership, and key partners in finance, operations, and legal to support business operations.
- Conduct forecasting and variance analysis to understand key financial metrics and inform decision-making.
- Transform key performance indicators (KPIs) into actionable and measurable plans to drive business success.
- Manage data collection, normalization, and exception reporting across multiple groups and stakeholders.
- Maintain and update business operational models based on financial changes, new products, and other influencing factors.
- Partner with global teams and leadership to develop, launch, and roadmap operational management platform technology using SCRUM/engineering methodologies.
- Interpret commercial contract terms related to Statements of Work (SOW), Master Service Agreements (MSA), & pricing models.
Your Qualifications
- Strong understanding of financial analysis, including concepts like time value of money, depreciation, fixed cost allocation, and return on investment.
- Proven experience in leading deal discussions, performing financial analysis of costs and prices, and applying negotiation strategies.
- Excellent financial modeling skills, particularly using Excel.
- Strong desire to support commercial partners by ensuring an efficient and transparent approval process.
- Outstanding communication and relationship-building skills to foster trust with global stakeholders and cross-functional teams.
- Knowledge of leveraging technology in workflows, analysis, and reporting to enhance business operations.
- Familiar with LEAN and Six Sigma principles.
- Advanced spreadsheet skills and experience using Salesforce.
- Proficiency with Google Workspace and Data Studio for data management and analysis.
- Experience working with and managing remote teams effectively.
Category: Sales Operations Group
Top Skills
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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