Business Analyst, Process Analysis, Spectrum Enterprise

Do you want to identify and recommend improvements to operational processes? You can do that. Ready to collaborate with multiple business units and functions to drive revenue improvement? As a Business Analyst at Spectrum Enterprise, you can do that.
provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
Be part of the connection:
You gather data from multiple sources and analyze complex business operations to provide improvement strategies. You align business functions and organizational goals through a detailed understanding of our structure, policies and operations. You collaborate with teams in person and digitally within an office environment.
How you can make a difference:

• Work with stakeholders to analyze operations and recommend solutions that align business functions with organizational goals.
• Compile, analyze, interpret and present complex data to propose new strategies for current and future business changes.
• Develop project improvement scopes by identifying phases, elements, personnel requirements and costs.
• Assess trends and develop actionable insights based on an analysis of external market dynamics and other data sources.
• Leverage new technology or alternative uses of existing technology to improve solutions results.
• Perform additional duties as assigned.

What you bring to Spectrum Enterprise
Required qualifications:

• Experience: Two or more years of business analysis or related experience.
• Education: Bachelor's degree in business or a related field.
• Technical skills: Proficient in Microsoft Office suite and Outlook.
• Skills: Expert in analyzing and interpreting data for multiple projects simultaneously; Effective prioritization, organizational and English communication skills.
• Abilities: Ability to work independently in a collaborative, dynamic team environment

Preferred qualifications:

• Strong background knowledge of voice services, including the systems that support them and the processes required to fulfill voice service orders.
• Experience in writing process-related artifacts.
• Knowledge of industry standards and best practices in voice services.
• The ability to understand and explore complex situations in high-pressure situations and articulate ideas clearly to stakeholders.
• Ability to analyze, rationalize, and evaluate while being aware of personal bias and outlying factors.
• Ability to clearly identify and articulate a problem, as well as convey the solution.
• Passionate to identify opportunities for improvement, to develop a plan of action, and to contribute toward implementing changes.

What you can enjoy every day:

• Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
• Learning culture: Company support in obtaining technical certifications.
• Dynamic growth: Paid training and clearly defined paths to advance within the company.
• Total rewards:

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Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.