Branded Project Specialist | U.S. Energy

DIVISION:

U.S. EnergyPOSITION SUMMARYThe Branded Support Specialist is responsible for several key processes and variety of tasks that provide support to U.S. Energy and its branded customers by planning, evaluating, and accomplishing project objectives while providing key support processes and tasks. This role involves the overall support with direction, coordination, implementation, execution, and completion of specific projects, ensuring consistency with company strategy, commitments, and goals. This role is essential in keeping branded operations running smoothly.

JOB RESPONSIBILITIES

• Support project scope, goals, and deliverables
• Track project deliverables and provide direction and support to the project team
• Conduct project evaluations and assessments
• Answer the U.S. Energy 1-800 number and manage customer service email queues
• Provide assistance to dealers, including ordering supplies and invoicing
• Manage monthly branded invoicing process and customer onboarding and offboarding
• Manage BI reconciliation reports associated with Branded Expenses GL’s
• Assist with customer onboarding and complete certificates for the Texas market
• Execute branded ordering and work in Salesforce to manage customer relationships
• Evaluate and enhance processes for increased efficiencies
• Perform special projects or handle specialty areas as assigned
• Send out daily pricing to contact dealers between the days/hours of Monday-Friday 4:30pm-6:15pm
• Work in Salesforce daily to manage customer relationships and track processes
• Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
• Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
• Continuously learn and develop self professionally
• Support corporate efforts for safety, government compliance, and all other company policies & procedures
• Perform other related duties as required and assigned

QUALIFICATIONS

Required:

• At least 2 years of experience of relevant experience
• Experience in change management
• Excellent analytical, problem-solving, process improvement, communication, and organizational abilities
• Strong attention to detail, with excellent written and verbal communication skills
• Ability to push along projects in a prompt and efficient manner, and successful at meeting deadlines
• Ability to track processes and offer suggestions for improvements
• Ability to project a positive image to customers and build business relationships
• Ability to work with a variety of people in a positive and open-minded manner, and under diverse situations
• Ability to keep private financial information confidential
• Proficient in the use of Microsoft Office (Word, Excel, Project, etc.)

Preferred:

U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need. 

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.