Brand Operations Specialist

Posted 21 Days Ago
Be an Early Applicant
Toronto, ON
Mid level
Retail • Manufacturing
The Role
The Brand Operations Specialist ensures efficient execution of brand initiatives, managing budgets, overseeing projects, tracking performance metrics, and collaborating across teams while maintaining brand consistency and optimizing operational processes.
Summary Generated by Built In

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.

 

As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.

 

We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

This role supports the execution of brand creative initiatives and ensures the smooth operation of BAU campaigns. This role involves collaborating with cross-functional teams to maintain brand consistency and optimize operational processes

What you'll do

Operational Support:: 

  • Assist in managing the brand budget, tracking expenditures and ensuring adherence to financial guidelines
  • Oversee the scheduling and organization of brand meetings and presentations
  • Assist in managing the brand budget, tracking expenditures and ensuring adherence to financial guidelines

Project Oversight: : 

  • Support project milestones and communicate updates to stakeholders
  • Primary owner of all BAU projects from start to finish 

Resource Management: 

  • Support team casting for all creative projects, with a focus on internal resources  

Reporting and Analysis: 

  • Track and report on project performance, including key metrics and KPI’s in partnership with integrated marketing team
  • Ensure weekly clean up of PM software for all project work on Monday.com

Cross-Functional Collaboration: 

  • Serve as the key point of contact on project work across stakeholders. 
  • Ensure clear communication, and provide bespoke problem solving to ensure day to day clarity for working team 
  • Manage priorities from multiple stakeholders

Key Performance Indicators:

  • Successfully improves flow of work on creative workstreams 
  • Builds strong relationship and trust within the brand team + cross functionally
  • Improve team efficiency Improve overall creative outputs 

What you'll bring to the team

  • Proven experience in project management, ideally within a creative or brand-focused team, with responsibility for budget tracking and adherence to financial guidelines
  • Familiarity with the creative development process and working knowledge of production timelines, with experience supporting creative and brand execution in cross-functional settings.
  • Demonstrated ability to build and maintain strong relationships across functions (e.g., marketing, product, etc), ensuring alignment and clarity in project work-streams
  • Exceptional attention to detail in managing both creative assets and operational tasks, with a proven ability to adapt quickly to shifting project needs.
  • A strong interest in the fashion/ lifestyle space

 

Benefits at Mejuri:

  • A minimum of three weeks vacation, plus personal days and three religious observance days.
  • A hybrid work model for all corporate roles.
  • ‘Mejuri Passport’ which allows employees who meet specific criteria to work in other locations for one month per year.
  • Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
  • Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
  • Semi-annual performance reviews.
  • A generous product discount!

 

Please note that these benefits apply to full-time employees.

 

Location [Toronto, Ontario] 

At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another. This position requires in office work 3 days a week and remote work 2 days a week. 

 

Application deadline: November 14th 

We encourage applicants to get their application within the deadline. The role may be posted beyond the deadline. 

 

 

#LI-Hybrid


Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.

Our values are:

FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly

RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes 

CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions 

EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example

JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable

HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment 

CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress 

DRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated 

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

 

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

 

 

The Company
Toronto, Ontario
602 Employees
On-site Workplace
Year Founded: 2013

What We Do

At Mejuri, we're redefining luxury. Feeling disconnected from the traditional industry narrative, CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way we purchase jewelry—for ourselves. From that founding moment, we’ve been putting a modern spin on a legacy industry through high-quality craftsmanship, timeless design, meaningful stories and an authentic sense of community. “I founded Mejuri because I saw a jewelry industry that was built for men gifting women and not women celebrating themselves. To me, the truest expression of Mejuri is mutual uplift: all of us supporting each other, and you, our community, feeling empowered to invest in yourself and, in turn, the community around you.” - Noura Sakkijha, CEO OUR VISION A world in which everyone feels inspired to celebrate more than what we're told. To recognize the moments and memories we experience every day that matter most to us. JOIN OUR TEAM Visit our Careers Page for all of our current Corporate & Retail job openings: https://mejuri.com/company/careers

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