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Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
As part of our continued growth, we are looking for a BizOps Analyst!
In this role, you will operate Shift4 core systems, analyze data lakes, build new monitoring methods and deliver better visibility and stability to Shift4 information services.
Responsibilities:
- Develop methods with BI, RND, IT and other business units to support the information system’s stability.
- Monitor business applications’ health using a variety of technologies.
- Become an application expert and support business issues and bugs around it
- Build Kibana (ELK) base dashboards and SQL-based reports.
- Analyze systems malfunctions in real-time using multiple analyzing and Big data tools.
- Produce Root Cause Analysis post incidents and manage the process of proper fixes and future mitigation.
- Manage real-time incidents, communicate with IT operators, Business users, and management,
- act as a focal point and lead the incident to proper resolution in the most responsible manner.
Requerments:
- Analyst - Strong analytical skills & Data orientation with the ability to collect, organize and analyze significant amounts of information with accuracy.
- Strong problem-solving skills and attention to details
- SQL - mandatory. Firm knowledge in SQL coding.
- Kibana – knowledge in Kibana analysis, create reports/dashboards - advantage.
- Resilient – be able to sustain critical incidents.
- Possess excellent organizational and interpersonal communication skills.
- Working in a Production environment – a strong advantage
- B.Sc. in Industrial Engineering/math/information system or other quantitative fields
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
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