Search the 54 jobs at Shift4

The Staff Systems Administrator is responsible for providing technical support for internal staff, managing payment infrastructure, day-to-day VMware operations, OS installation on Windows and Linux, and overseeing system health. The role includes mentoring junior staff and ensuring service level agreements are met.

The Director of Data Engineering at Shift4 will lead the data architecture, manage a team of data engineers, and oversee the development of scalable data pipelines and governance processes while collaborating with various teams to support analytics and reporting needs.

The Enterprise Implementation Technical Consultant is responsible for on-site implementation of live systems, conducting staff training, performing site surveys, and ensuring solutions meet customer specifications. This role involves reviewing menu configurations, troubleshooting issues, maintaining product labs, and managing travel documentation. Strong consulting, problem-solving skills, and interpersonal abilities are essential for success in this position.

The Solutions Architect leads technical customer engagement throughout the lifecycle, drives solution sales and adoption, conducts architecture design sessions, and collaborates with various internal teams. They analyze client needs, suggest tailored solutions, and manage delivery, while having a strong understanding of the payment processing industry.

The R&D Operations Engineer will oversee daily operations of the R&D group, ensuring workflow and release coordination. Responsibilities include managing Jira projects, enhancing operational efficiency through automation, and collaborating with various teams to meet organizational objectives.

The Director/VP of Sales & Business Development will lead sales initiatives and business expansion, targeting partnerships and e-commerce entities while managing high-value client relationships. Responsibilities include overseeing the sales lifecycle, facilitating client integration, and representing the company at events, requiring international travel.

The Integrations Engineer will design and implement integration solutions to enhance system interoperability. Responsibilities include overseeing the development of APIs, conducting system analysis for integration opportunities, and ensuring quality control procedures for integration projects. The role requires collaboration with cross-functional teams and troubleshooting complex integration issues.

As a Product Manager for Shift4, you'll be responsible for driving the evolution of the SkyTab POS experience by managing the product lifecycle, prioritizing user experience, conducting user research, and collaborating with cross-functional teams to deliver high-quality products that enhance merchant experiences and meet business objectives.

The Senior Integrations Engineer at Shift4 will design and implement integration strategies, oversee the development and maintenance of APIs and middleware, analyze existing systems, and innovate integration solutions. This role involves collaboration with cross-functional teams, ensuring best practices, conducting quality assurance, and troubleshooting complex integration issues.

The Lead Integrations Engineer will architect and implement integration solutions, lead multiple integration projects, mentor juniors, ensure quality control, and analyze existing systems for integration opportunities, while collaborating with stakeholders to align projects with business goals.

The Product Manager for the Loyalty Program will be responsible for managing the product vision and development, conducting user research, ensuring a seamless user experience, and collaborating with cross-functional teams to enhance the product's success. This role involves leading the product development lifecycle and continuously refining the loyalty program based on user feedback.

The Full Stack Engineer will develop and maintain web applications, write reusable code, refactor existing code, and collaborate with a multidisciplinary team, ensuring optimal performance and coding best practices.

The Customer Service Representative handles client communication via phone, email, and chat, assisting with inquiries related to website navigation, contracts, and billing. They work to ensure prompt resolution of issues and document interactions for analysis, while collaborating with other departments and participating in team feedback sessions.

As a Workforce Management Analyst, you will monitor intra-day volumes, identify trends, manage scheduling decisions, and collaborate with the leadership and WFM teams to ensure a positive customer experience. Your role includes creating reports, managing tickets, and providing recommendations based on data insights.

The Pre-Launch Specialist I will manage merchant onboarding, handle configurations and data gathering, and ensure customer satisfaction. Responsibilities include training merchants, problem-solving, and maintaining communication throughout the onboarding process, ensuring a seamless transition for the client.

The Accounts Receivable Specialist III will manage the order-to-cash process, including tracking and analyzing receivables, client interactions for payment retrieval, and maintaining accurate financial records. Responsibilities also include resolving disputes and providing customer service related to account inquiries.

The Senior Cloud Operations Engineer is responsible for designing and implementing AWS infrastructure and services for critical cloud platforms. They will ensure application reliability, resolve system issues, and collaborate with engineering teams. Proficiency in container technologies and observability practices is essential, alongside a focus on high uptime and proactive problem-solving.

The Payments Support Representative I will research and resolve POS integration inquiries, handle customer issues, and provide technical support for credit card and gift card processing. They will maintain relationships with vendors and customers while supporting calls from the hospitality industry.

The Payments Support Representative I is responsible for resolving POS integration inquiries and customer issues related to credit card and gift card transactions. The role requires advanced technical troubleshooting skills, effective communication with customers and vendors, and the ability to maintain a diplomatic working relationship with co-workers. The representative will work in a fast-paced call center environment and may handle additional duties as needed.

The POS Support Representative I is responsible for diagnosing and resolving technical issues related to credit card terminals and POS systems. They will handle customer inquiries via calls, emails, chats, and tickets while demonstrating strong communication and problem-solving skills. They are expected to improve terminal performance and provide customer support in a fast-paced, cooperative environment.