The Customer Service Representative will provide support to clients via various communication channels, assisting with inquiries related to the company's services, resolving issues, and documenting interactions. The role requires collaboration with internal departments and may involve flexible hours to meet customer needs in a 24/7 environment.

The Project Manager leads client relationships during the implementation process, ensuring project completion by coordinating deliverables and managing schedules. They create training documentation, provide project updates, assist installation teams, and address customer inquiries, while maintaining standards and efficiency throughout the project lifecycle.

The Office Administrator will manage incoming and outgoing calls, assist in the resolution of issues for merchants and sales offices, handle document management, and process orders for marketing materials. Additional duties include liaising with underwriting and updating internal requests as directed by management.

The POS Technical Support Representative assists customers with POS system issues by troubleshooting and resolving problems through various communication modes, including calls and messaging. They analyze common issues, research solutions, and improve terminal performance while collaborating with team members and maintaining strong customer relationships.

The Senior DevOps Engineer will design, implement, and maintain cloud infrastructure, focusing on AWS. Responsibilities include automating CI/CD processes, optimizing performance and cost-efficiency, enhancing monitoring systems, ensuring security compliance, providing team support, and troubleshooting AWS-related issues.

As a Customer Service Representative, you'll engage with clients through various channels including phone and email, providing assistance with website navigation, billing inquiries, and transaction processes. You'll document inquiries for tracking and work with internal teams to ensure client satisfaction. Flexibility for 24/7 shifts is required, along with strong communication and organizational skills.

The Field Operations Technician installs, troubleshoots, and repairs point-of-sale systems at various merchant locations. Responsibilities include onsite service, hardware/software troubleshooting, preparing documentation, and managing inventory. This role requires strong technical skills and customer service, along with the ability to travel and adapt to new challenges.

The Sr. Finance Manager will focus on pricing new enterprise deals, analyzing sales productivity, supporting strategic decision-making with Commercial leadership, and managing multiple projects to drive business success within the Commercial division.

The Finance Reconciliations Officer reconciles merchant and PSP balances, prepares statements, manages financial queries, and assists with monthly reports. They ensure accurate fee charging and resolve issues during reconciliations while collaborating with Finance teams and other departments.

The Lead DevOps Engineer will oversee the design and management of cloud infrastructure on AWS, ensuring high availability and security. Responsibilities include managing a team, implementing CI/CD pipelines, driving automation, ensuring compliance, and troubleshooting incidents. The role emphasizes collaboration between teams and continuous improvement in cloud operations.

The Enterprise Sales Executive is responsible for driving growth within Shift4's Enterprise merchant business by identifying and developing accounts, managing client relationships, coordinating internal resources, and closing sales. Key responsibilities include engaging with high-level executives, supporting implementation teams, and maintaining a strong pipeline for accurate sales forecasting.

The Customer Implementation Specialist III will review and analyze merchant applications, validating documents, conducting due diligence, assessing applications, and preparing analysis summaries. They will collaborate with the underwriting team to ensure compliance and assist in risk evaluations while managing their workload under tight deadlines.

The Product Manager for the Loyalty Program will be responsible for managing the product vision and development, conducting user research, ensuring a seamless user experience, and collaborating with cross-functional teams to enhance the product's success. This role involves leading the product development lifecycle and continuously refining the loyalty program based on user feedback.

The Lead Salesforce Developer is responsible for developing and optimizing Salesforce solutions, mentoring a team of developers, advocating for best practices, and ensuring alignment with business objectives. This role involves hands-on development across multiple Salesforce clouds and integration with external systems, while promoting continuous learning and Agile methodologies.

The Pre-Launch Specialist will manage merchant onboarding for Shift4, ensuring seamless installation and integration of Point of Sale systems. Responsibilities include client engagement, project management, technical setup, customer satisfaction, and documentation. This role requires superior communication skills and a focus on exceptional service delivery to maintain client relationships throughout the onboarding process.

The Vice President of Procurement will oversee Shift4's global procurement strategy, focusing on vendor management for both hardware and software agreements. Responsibilities include leading contract negotiations, optimizing supplier relationships, and driving cost-saving initiatives while ensuring compliance with procurement policies and industry standards. The role involves collaboration with various departments and process improvement to enhance procurement efficiency.

The Product Team Lead will guide and mentor Product Managers, driving product vision and managing the product lifecycle from inception to launch. Responsibilities include defining product strategy, overseeing Agile processes, ensuring product feasibility, and leveraging analytics for decision-making.

The Manager of Integrations Engineering at Shift4 will lead the development of efficient integration solutions, manage projects from conception to deployment, and provide technical guidance to a team. Key responsibilities include overseeing API and middleware development, collaborating with various teams, enforcing quality control, and troubleshooting integration issues.

The Director of Data Engineering at Shift4 will lead the data architecture, manage a team of data engineers, and oversee the development of scalable data pipelines and governance processes while collaborating with various teams to support analytics and reporting needs.

Lead a team of QA engineers, ensure quality and reliability of online payment applications, participate in the development process, design and execute test scenarios, and ensure compliance with Agile methodologies. Provide reports on test progress and system quality.