Billing Specialist

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

AHEAD' s clients require a strong level of customer service as most transactions are significant in dollar amount and can be complex in nature. Customers are located throughout the world and transactions are executed in both US Dollars and foreign currencies. Billing specialist will be responsible for accurate billing and invoicing to our customers.

Key Roles and Responsibilities:

• Prepare and distribute customer invoices on a daily basis, ensuring timely and accurate information
• Utilize AvaIara (sales tax software) to ensure accurate sales tax is assessed
• Interact with sales and operations teams to ensure accuracy of customer correspondence
• Maintain database of tax-exempt customers
• Partner with accounting team to improve processes and controls
• Respond to requests from external auditors
• Identify opportunities to improve efficiencies across teams
• Assist team members with special projects as needed
• Maintain positive relationships with stakeholders and customers

Required Skills

• At least 4-5 years of work experience in Billing process in MNC environment.
• Graduate or Post Graduate Degree in Accounting/Finance
• Good experience and knowledge of Microsoft Excel and PowerPoint
• Strongcriticalthinkingandanalyticalskills,desiretolearnprocessesfrombeginningtoend
• Knowledgeandexperiencewithfinancialreportingsystems;preferablySalesforce
• Excellent written and verbal communication skills
• Demonstrated ability to work cross-functionally in hands on capacity
• Ability to manage multiple tasks in a fast-paced environment
• Ability to work effectively under tight timelines and schedules
• Proactivelyandeffectivelycommunicatestatusandchallengesencountered

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include: 

- Medical, Dental, and Vision Insurance 

- 401(k) 

- Paid company holidays 

- Paid time off 

- Paid parental and caregiver leave 

- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.