Billing Manager (Remote in US)

Company Description

Resultant is a modern consulting firm with a radically different approach to solving problems.

We don’t solve problems for our clients. We solve problems with them.

Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations.

Originally founded in Indianapolis as KSM Consulting in 2008, Resultant now employs more than 450 team members who operate remotely and from offices around the United States including Indianapolis, Fort Wayne and Odon, Indiana; Columbus, Ohio; Lansing, Michigan; Denver, Colorado; Dallas, Texas; and Atlanta, Georgia.

We’re Resultant. Clients partner with us to see a difference. People join us to make one.

Job Description

Are you a highly detail-oriented individual with prior invoicing and collection experience who thrives in a fast-paced environment? If so, this is an excellent opportunity for you as a Billing Manager within our Accounting team. You will be responsible for leading the accounts receivable (AR) team by overseeing AR operations, including close collaboration with various departments to ensure the precise and efficient handling of customer billing processes. We issue 1000 to 1200 invoices per month.

Some examples of duties are:

• Maintain an accurate and updated billing system to facilitate smooth operations.
• Oversee and assist in generating and dispatching invoices promptly and accurately.
• Scrutinize sales orders to verify the correctness of billing setups.
• Execute billing and reporting tasks in adherence to predetermined deadlines.
• Oversee the management of Tax Exemption Certificates, including timely follow-ups and requests as required.
• Demonstrate proficiency in analyzing and resolving customer inquiries via shared email platforms.
• Foster effective communication by liaising with internal personnel and promptly addressing inquiries.
• Fulfill additional duties as assigned, contributing to the efficiency and effectiveness of the billing process.
• Assist in daily collections of past due accounts.
• Serve as a backup resource for payment processing and cash applications when necessary.
• Mentor and coach employees to constantly improve and reach their personal career goals.
• Helps drive strategic process ownership, proactive improvement initiatives, and effective automation strategies, consistently delivering measurable improvements in operational efficiency and performance.

Qualifications

• Bachelor’s degree in accounting, finance, or a related field is preferred.
• 1+ years of experience in a management role is preferred.
• 3+ years of experience in billing, accounting, or finance roles, preferably within the consulting or technology industries.
• Intermediate skills in Microsoft Office suite, particularly Excel, and experience with various accounting software (e.g., Coupa, Ariba, SAP, NetSuite). ConnectWise experience is preferred. NetSuite experience is a plus.
• Detail-oriented mindset with a passion for accuracy and continuous improvement.
• Strong analytical reasoning and problem-solving abilities.
• Excellent verbal and written communication skills across all levels of an organization, with the ability to collaborate effectively with cross-functional teams and mentor other junior staff members.
• Ability to work independently while embodying Resultant's culture and core values.
• Proficiency in relevant software applications, including billing systems and Microsoft Office Suite.
• Desire to mentor others as they progress in their career paths.
• Must be legally authorized to work in the United States for any employer without sponsorship.

This is a remote role, but preference will be given to candidates residing in Eastern or Central Time.

Additional Information

What you should know about us: 

• We are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes. 
• We are team players, deeply dedicated to the mission of the organization, and to helping everyone around us be successful. 
• We compensate well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals. 
• Our leaders work hard, serving as shining examples of what it means to live out our values. They are servant leaders, helping their teams to be successful in all possible ways. 
• We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself. 
• We pride ourselves in having the best talent in the industry and hope that you're up for the challenge! 

What our team members say about us:

• "I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like this."
• "I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team."
• "The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me."

All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status.

Equal Opportunity Employer