Bereavement Department Administrative Assistant

Job Title 

Bereavement Department Administrative Assistant

Location

Lisle, IL, USA

Additional Location(s)

Employee Type

Employee

Working Hours Per Week

40

Graham Healthcare Group is seeking a Bereavement Department Administrative Assistant who will support the ongoing daily operation of the Agency, specifically by meeting the organizational and administrative needs of the Bereavement and Volunteer Departments.

Bereavement Department Administrative Assistant Responsibilities:

• Accurate documentation in HCHB as appropriate.

• Utilizes Excel to track departmental data.

• Monitors and updates online volunteer recruitment tools.

• Tracks incoming volunteer applicants and outcomes.

• Maintains flexibility in the performance of duties to accommodate departmental needs.

• Emphasizes commitment to the quality of service during interactions with internal and external customers (patients, families, administration, nursing, and physicians).

• Help coworkers, as needed.

• Contributes to maintaining unit morale by encouraging teamwork.

• Ensures compliance with the company’s Core Values and Core Competencies.

• Performs other duties as assigned by the supervisor.

Bereavement Department Administrative Assistant Requirements:

• High school diploma/GED required; some college coursework or associate degree preferred.

• Minimum of one (1) year of hospice experience preferred.

• Minimum of one (1) year of experience in a customer service capacity.

• Proficiency in the Microsoft Office suite.

• Accurately and appropriately documents information.

• Contacts patients and families, providing effective support.

• Exhibits patience, flexibility, and a cooperative attitude.

• Delivers excellent customer service.

• Effectively manages concurrent demands and multitasks.

• Detail-oriented with attention to detail.

• Capable of reading and following written instructions and documentation.

• Demonstrates exceptional problem-solving skills.

Join Graham Healthcare Group and enjoy the following benefits:

• Health and Welfare Benefits:  Various medical, dental, and vision insurance options for you and your family to choose from. 

• Supplemental Benefits:  Company paid life insurance and disability benefits.  Also, pre-tax FSA and HSA plans are offered. 

• Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day. 

• Retirement:  Save for your future with our company offered 401k plan and pension.

• Company-Paid Education Programs:  Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan. 

 Benefits may vary based on your employment status. 

NOTICE:

• Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
• By supplying your phone number, you agree to receive communication via phone or text.
• By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer