Benefits & Wellness Specialist

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Job Summary: 

As the Benefits Specialist, you will administer benefit plans and wellness programs including coordinating enrollment activities, researching and providing recommendations on plans and options, developing communication material, updating annual benefit elections, conducting benefit audits, administering leave programs, designing benefit training and orientation, and collaborating with the Finance Department and vendors for billing and journal entries.   

Key Duties: 

• Coordinates benefits programs for Zeta employees, including employee benefits information, insurance plans, enrollment options, eligibility, coverage and claims. Counsels employees concerning insurance, benefits, retirement, payroll deductions, death benefits, leave programs, retirement, deferred compensation and other benefits available to employees.  

• Development and ownership of Wellness strategies that educate employees understanding of their options to actively participate in promoting their overall well-being through various health and wellness programs. 

• Responds to inquiries and provides technical information concerning policies, procedures, guidelines, rules and regulations. 

• Advises employees of policy provisions and claims procedures, preparing required documentation, determining claim eligibility and resolving claims issues. 

• Troubleshoots and resolves employee issues and concerns regarding benefits, including resolving administrative problems with carrier representatives. 

• Coordinates various enrollment activities, conducting training and orientation on the company’s benefits plan, assisting employees with completing enrollment forms, and processing enrollment forms. 

• Oversees COBRA and retiree insurance programs. 

• Partners with the global benefits team on strategies. 

• Establishes and maintains permanent employee benefits records, updating records with retirement, leave and various other information. 

• Verifies the calculation of monthly premium statements for all group insurance policies and ensures proper billing and budget charges. 

• Manages multiple file transmissions to appropriate vendors. 

• Conducts Wellness webinars and event programming along with surveys for data collection needs. 

• Collaborates with others to ensure accurate and timely delivery of employee benefits to employees. 

• Monitors and audits compliance with policies, regulations, and program objectives. 

• Assists with information gathering for annual filings, measurement period, eligibility determination, compliance testing, government filings, and other duties related to the benefit plan administration. 

• Assists Benefits team with maintenance and tracking of all legally required documentation in accordance with IRS/DOL requirements, including timely distribution to employees. 

• Monitor, analyze and recommend compliance actions for new and evolving benefit legislation. 

• Manages  FMLA process, coordinating with third-party provider to ensure all appropriate paperwork and notification is sent to employees. 

• Performs other duties as assigned 

Qualifications: 

• Bachelor's degree in human resources, Business Administration, or a related field. 

• Minimum of 2 years of experience in a benefit administration role.

• Minimum of 2 years of experience and proficiency in Workday benefits.

• Knowledge of employee benefits programs, regulations (ERISA, COBRA, HIPAA, and ACA), and compliance requirements. 

• Strong analytical and problem-solving skills. 

• International benefit knowledge is a plus. 

• Excellent communication and interpersonal abilities. 

• High level of attention to detail and organizational skills. 

• Strong customer service orientation and a proactive approach to resolving employee issues. 

• Ability to manage multiple tasks and deadlines in a fast-paced environment. 

• High degree of confidentiality and discretion. 

• Analytical mindset with the ability to interpret data and make recommendations. 

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity and Stock Purchase Plan
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
  

SALARY RANGE

The salary range for this role is $80,000 - $85,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

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