Backbone Build Engineer (m/f/d)

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A part of global technology organization Tietoevry, MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides its people with the opportunity to work on impactful, global projects for recognizable brands. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities in a team of thousands of experts located around the globe.

Together with our sister company Infopulse, also part of Tietoevry, we are expanding our team in Brazil and are looking for skilled technology experts. This collaboration leverages our combined technical expertise to deliver exceptional digital transformation solutions across diverse industries

About the role

Backbone Build Engineer will join our customer's Internal Delivery team. In this role, you will be responsible for executing data center migrations, managing fiber installations, and expanding network capacity.

You will utilize your expertise in CLI on Cisco routers for configuration and troubleshooting, while also leading critical infrastructure projects and high-impact incident escalations. Collaboration with internal teams and external vendors is essential to ensure seamless project execution and timely delivery.

Responsibilities

Network Implementation and Maintenance:

• Execute data center migrations and customer circuit upgrades efficiently

• Coordinate with third-party providers to ensure successful fiber installations for network expansion

• Collaborate with field technicians to patch and maintain fiber connections in data centers

Incident Management and Escalations:

• Lead and resolve high-impact escalations related to infrastructure issues

• Manage critical infrastructure projects from inception to completion

Network Configuration and Troubleshooting:

• Use CLI on Cisco routers for network configuration, troubleshooting, and maintenance

• Ensure optimal network performance through proactive monitoring and adjustments

Collaboration and Communication:

• Collaborate closely with internal teams and external vendors to meet project milestones

• Communicate effectively across departments to ensure seamless project execution

Requirements

• Proven experience in network infrastructure projects, including data center migrations and fiber installations

• Proficiency in using CLI on Cisco routers for configuration and troubleshooting

• Strong understanding of networking protocols and configurations (e.g., BGP, OSPF, MPLS)

• Ability to work under pressure and resolve complex technical issues efficiently

• Excellent communication and collaboration skills for cross-functional coordination

A significant advantage would be

• Relevant certifications such as CCNA, CCNP, or equivalent

• Experience with other network equipment and technologies (e.g., Juniper, Nokia)

• Familiarity with project management tools and methodologies

#LI-DNI 

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com)