B2B Verification & Support Specialist

Your role at Exness:

We are currently looking for a Verification & Support Specialist. The core focus of the role will be on Exness’ B2B institutional business, and the role will essentially support B2B related operations.

As a B2B Verification & Support Specialist you will have global responsibility for general Back Office & Compliance Operations. 

For this role, we consider candidates already located in London, United Kingdom or alternatively candidates who are based in Cyprus.

You will: 

• Conduct client due diligence, including KYC on corporate clients and broader onboarding and ongoing monitoring tasks.
• Conduct initial and annual due diligence on third party providers.Communicate with clients in relation to general queries on their accounts, including verbal and written.
• Collaborate with internal departments, including sales, legal and operations.
• Screen clients against sanctions lists, PEPs databases and adverse media.
• Process client transactions, including but not limited to deposits, withdrawals.
• Maintain accurate records of customer information, ensuring that documentation is complete, organized, and accessible for audits or regulatory reviews. 

What makes you a great fit:

• 1-3 years previous experience working within financial services sector with a minimum 1 year experience in KYC/KYB
• An understanding of the UK regulatory framework and FCA principles
• Familiarity with CFDs and/or leveraged products
• Strong attention to detail
• Knowledge of working with Client Relationship Management systems
• Strong numerical skills
• Excellent written & verbal communication skills
• Flexibility to perform a variety of tasks
• Well-organized with strong time management skills and ability to work under pressure

What we offer along the way:

• Outstanding conditions for professional growth and development, work in a fast pace and challenging environment;
• Competitive salary based on the candidate's expectations and internal benchmark;
• Medical insurance coverage for employees and family members;
• Contribution toward annual sports membership;
• Company’s contribution to training & development;
• Result oriented approach; flexible working conditions;
• Hybrid work mode;
• Corporate employee share scheme for all the employees.

Your journey after applying:

1. Interview with your Recruiter (30 minutes)
2. Short online English test (for non-native English speakers)
3. Interview with the Hiring Managers (1 hour)
4. Behavioral Interview (1 hour)