AV Sales Manager

Posted 18 Days Ago
Be an Early Applicant
London, Greater London, England
Senior level
Co-Working Space or Incubator • Events • Information Technology • Other • Professional Services • Real Estate • Hospitality
Convene is a one-stop-shop, high-end provider of physical/virtual/hybrid events and co-working solutions.
The Role
The AV Sales Manager is responsible for developing sales strategies, providing technical expertise during the sales process, maintaining client relationships, and collaborating with internal teams to deliver tailored technology solutions that meet client needs. This role is crucial in driving revenue growth and enhancing customer satisfaction.
Summary Generated by Built In

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

AV Sales Manager

We're seeking an AV Sales Manager to join our team as a pivotal part of the Convene sales organization. The AV Sales Manager provides technical expertise and knowledge during the sales process to create the right solution for our customers while helping the sales team close business and increase AV sales revenue.  You will work on the front lines with the Sales and property AV teams to position Convene AV services and to deliver a comprehensive solution that can address a client’s specific business goals and objectives.

What You’ll Do:

Sales Strategy and Execution:

  • Develop and implement effective sales strategies to drive revenue growth in technology services.
  • Collaborate with the sales team to create compelling proposals aligned with customer requirements
  • Achieve individual revenue target 

Technical Expertise and Consultation:

  • Provide expert guidance and technical knowledge during the sales process by assessing client needs and recommend appropriate technology solutions
  • Act as a subject matter expert, explaining the features and benefits of Convene's technology services.

Customer Relationship Management:

  • Cultivate and maintain strong relationships with existing and potential clients
  • Serve as a trusted advisor, understanding the nuances of clients' decision-making processes.
  • Address customer inquiries, concerns, and provide ongoing support to ensure customer satisfaction.

Collaboration and Solution Development:

  • Collaborate with internal teams, including technology and operations, to develop tailored solutions.
  • Work closely with clients to understand their unique requirements and customize technology offerings accordingly.
  • Present innovative and effective solutions that align with client goals and objectives.

Market Insights and Feedback:

  • Stay abreast of industry trends, competitor activities, and market changes, while gathering feedback from clients regarding service offerings and communicate insights internally for continuous improvement.

What We Look For: 

  • Proven track record in sales, specifically within the AV and technology services sector. Strong presenter, both virtually and in-person.  
  • Strong understanding of AV technology, networking, and related solutions.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to build and maintain strong client relationships.
  • Self-motivated with a results-driven approach and effective time management skills

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather.  It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers.  With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Learn more at https://convene.com/. 

We’re Here For You - At Convene, you’ll receive:

Health and Wellness

  • Private medical insurance
  • Subsidised eye care
  • Subsidised fitness membership
  • Employee Assistance Program: well-being support and personal advice programme

Time Off and Work-Life Balance

  • 25 days annual leave plus bank holidays, and company sick pay
  • Financial Support and Benefits
  • Bonus scheme
  • Interest-free loan for rail season tickets & further education
  • Subsidised bicycle purchase through Cycle to Work scheme

Professional Development and Recognition

  • Continuous professional and personal development support
  • Employee recognition and reward programs to mark achievements and milestones

Community and Impact

  • Opportunities to volunteer, donate, and participate in community give-back initiatives
  • The opportunity to have a significant impact on your team and the business in the work that you do

#LI-AS1

Top Skills

Av Technology
The Company
HQ: New York, NY
800 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

Convene is a global lifestyle hospitality company that designs and operates premium meeting, event, and flexible office spaces. It is the largest single provider of dedicated meeting and event venues in North America and the UK with a network of 39 locations across nine cities; Convene’s portfolio of brands includes etc.venues, Club 75, and the “by Convene” label for bespoke locations in partnership with other organizations. With a combined 44 years of experience, Convene brands bring hospitality and lifestyle into traditional commercial real estate assets, partnering with the industry’s top landlords to deliver increased building value while also creating premium experiences for tenants. The company counts Ares, RXR Realty, and Hudson’s Bay Company among its investors, and has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In.

Why Work With Us

Be part of a passionate community of individuals dedicated to helping companies host their most important in-person, virtual, and hybrid events, or supporting them as they make their home in one of our premium office suites. Born from hospitality, fueled by grit - our people get us past the horizon. Join us: https://convene.com/careers/

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