Associate/Senior associate, Campaign Planning & Operations

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you’ll do:

Support in campaign operation and system setup, ensuring smooth and efficient execution of various marketing initiatives, including KOL collaborations, banner setup, promo code creation. 

• Facilitate Communication: Collecting and consolidating merchant requests for KOL collaborations. Ensuring that information flows smoothly and accurately.

• Provide Updates:  Regularly share progress reports and updates with stakeholders, keeping them informed and engaged. Gathering promotional materials and performance data for merchants.

• Track Progress:  Monitor and evaluate the progress of projects and initiatives, identifying potential roadblocks and taking corrective action as needed. Proficient in creating and maintaining effective sheet and project management trackers.

• Problem-Solving: Proactively identify and address challenges, setting up and optimizing operational workflows to enhance efficiency.

Requirements:

• Language: Japanese and English (Chinese optional)

• Strong communication and interpersonal skills

• Familiar with G-suite and spreadsheet function on project management

• A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required

• Globally-minded and comfortable working with people from different cultural background

• Team player with the ability to work across a matrix environment in a fast paced environment

• Experience in influencer marketing or campaign operations is a plus

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.