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As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.
Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions.
Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.
The Supplier Quality Engineer will have to work directly with the suppliers to meet Cisco Meraki quality standards in the manufacturing of the components. The supplier quality engineer will also be responsible for driving improvements in the area of quality, delivery and manufacturing initiatives. They will also collaborate with suppliers, development engineers (PDME) and contract manufacturers (JDM) for a smooth ramp-up from NPI to mass production.
In this role, you will:
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Evaluate supplier quality systems and controls, inspection measurements, measuring techniques, jig-fixtures, etc
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Collaborate with development engineers for print/specification completeness.
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Visit supplier sites and audit quality standard, workmanship and processes
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Team up with suppliers for capability analysis, GR&R and correlation study
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Own technical responses regarding commodity quality issues, PPAP certification status, 2nd source qualification and duplicate tool qualification
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Review FAI reports with PDME, and follow up on changes and corrections
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Learn and utilize Minitab statistical software as an analytical tool
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Resolve quality issues and obtain 8D reports with corrective action implementation, and negotiate with suppliers to find equitable solutions for identified quality issues
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Monitor and track corrective actions and deviations
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Align JDM and supplier for Meraki cosmetics and dimensional specifications
Required Qualifications
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BS in Mechanical, Electrical or Industrial Engineering from accredited institutions
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5-7 years of quality/manufacturing engineering experience working with quality systems or manufacturing processes
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Six Sigma Green Belt or a similar certification
Preferred Qualifications:
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Experience in machining, plastic molding, die casting, and sheetmetal stamping
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Familiarity in suppliers’ special processes (painting, coating, plating)
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Familiarity in semiconductor, MEMs, LEDs, ICs, PCB (SMT) processing, card FA, electro-mechanical assembly, cables, and connector manufacturing operation. Alternate and second source component qualification
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Usage of equipment in a metrology/inspection lab such as CMM
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Interpersonal skills to handle difficult/urgent situations as well as supplier quality-induced line stoppage situations
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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What We Do
Meraki is a Greek word meaning “something done with soul, creativity, or love.” With this name as our mantra, we’re building a welcoming workplace that attracts eclectic, curious, purposeful people who unite to ignite our customers’ passions. Together, we create powerful, simple technology with the potential to change everything.
Why Work With Us
We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching kids, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity.
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