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About This Role:
As the Associate Project Manager, this position will be a highly valued member of Forrester’s research department. This position will lead operations and manage the process associated with delivering Forrester’s primary vendor evaluation (the Forrester Wave™). In this role, the successful candidate will greatly influence the quality of these research evaluations and the experience that Forrester clients have with them.
As the Associate Project Manager, this position will project manage the evaluation process, working closely with Forrester analysts to execute and educate them on the evaluation methodology and create informative, hard-hitting evaluations based on their area of expertise. This position will act as the primary point of contact for the high-level executives working for the vendors that participate in the evaluations. The successful candidate will also interact with other Forrester teams — such as editing, sales, product, marketing, and production — to create and share a consistent and highly valued research product.
The Associate Project Manager is not expected to have expertise in content areas but is expected to have expertise in the Forrester Wave methodology and work cross-functionally across multiple research teams to conduct the evaluations.
In Forrester’s vendor evaluations, we follow a transparent methodology to compare the players in the software and services marketplaces. Our clients use these evaluations to understand technology markets and inform technology purchasing decisions. Our methodology is a multiweek process that involves defining the evaluation scope, selecting vendors for inclusion, working with vendors to gather information, conducting primary research with customers, scoring vendors, and fact-checking results.
Job Description:
- Work on a centralized team that manages and executes the Forrester Wave product.
- Project manage software and services evaluation research projects from beginning to end.
- Work to improve the Forrester Wave product and the overall methodology and operations steps in creating and designing Forrester Wave evaluations.
- Work with analysts to define and refine the scope of the evaluation, inclusion criteria, and scoring criteria.
- Successfully represent Forrester’s brand and integrity while acting as the primary point of contact during Forrester Wave evaluations.
- Manage important report deadlines and publishing requirements.
- Assist in the building of Forrester Wave models.
- Manage review periods, graphics creations, and report production.
- Provide support for presentation and graphics creation for Forrester Wave reports.
Job Requirements:
- BA/BS degree, with a strong academic record.
- At least two to three years of professional work experience, preferably in a role that requires strong project management or organizational skills.
- The ability to multitask across projects, with a strong attention to detail.
- Strong professional communication skills, particularly with clients and vendors. This includes the ability to manage disagreements related to scoring, fact-checking, and scoring previews.
- Experience with Excel, including macros, and in using tools to build online surveys.
- Familiarity with or strong interest in learning about business essential and emerging technology concepts, e.g., agile software, security tools, cloud computing, and digital business applications.
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
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FLSA Status:
Exempt
Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to [email protected].
Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.
Benefits at a Glance
Benefits at a Glance - Cambridge
What We Do
Forrester is one of the most influential research and advisory firms in the world. We help business and technology leaders use customer obsession to accelerate growth by putting their customers at the center of their leadership, strategy, and operations. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and chart new paths. Our unique insights are grounded in annual surveys of more than 675,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective methodologies, including Forrester Wave™ evaluations; over 52 million real-time feedback votes; and the shared wisdom of our clients
