Associate Product Manager

About the Role:

Grade Level (for internal use):

09

The Role:

The Associate Product Manager role offers great exposure to many other departments both in Market Intelligence as well as other corporate divisions and opens doors for tremendous career opportunities across S&P Global.

Requirements:

• Understand the way CRM and related technologies can empower the workflow of Commercial personas including Sales/Marketing, Relationship Management and Client Support
• Working knowledge of Salesforce, Microsoft Azure DevOps.
• Strong written and verbal communication skills
• Understanding of the LEAN process and the ability to assist in any LEAN projects where possible.
• Understanding Salesforce UI and CPQ (order to cash (OTC) workflow specifically).

Responsibilities:

• Perform duties as a UAT lead for scrum teams.
• Develop user acceptance test plans by analyzing business requirements and engaging with project team members and subject matter experts as necessary.
• Liaising with key stakeholders and subject matter experts to test the delivered functionality in real-world scenarios and certify user acceptance criteria.
• Responsible for validating UAT scenarios, test data creation, defect monitoring and regression during UAT and production validation activities.
• Proactively collect and analyze data to identify areas for continuous improvement opportunities and best practices to support User Acceptance Testing within a product’s / project’s infrastructure. 
• Partner with PM/BAs to develop/document test cases and new testing strategies Proactively collect and analyze data to identify areas for continuous improvement opportunities and best practices to support User Acceptance Testing within a product’s / project’s infrastructure.
• Develop quality assurance procedures and tests for the development and improvement of new and existing systems.
• Identify, analyze, and document discrepancies or bugs and ensure that appropriate adjustments are made.
• Work with scrum teams to handle post release support and resolve production bugs in a timely manner.
• Participate in pre-project planning with PO and stakeholders.
• Assist in defining best practices for pilot launches, communication, testing, writing use cases.
• Ability to independently navigate user stories, bugs and other work items assigned to the scrum team.
• Assist in training new associates that may join the team and continue to be a resource to help with training where needed.

#LI-FH

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)