Associate Product Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Drives the product vision for the assigned portfolio. Helps to shape the product roadmap based on the business owner requirements.  Works closely with internal departments to strategically improve your product portfolio. Manages the Development Life Cycle process for the portfolio product offerings..

What Part Will You Play?

• Manages the process from product development to product launch, ensuring execution is in line with project plan for complex product initiatives.

• For assigned products, owns, manages, and communicates a product roadmap, including collaborating the business product team and the development team.

• Develops comprehensive business cases requiring analytical skills to assimilate complex data and concepts for new product functionality to serve as inputs to decision-making, prioritization, pricing, and client value proposition.

• For assigned product initiatives, collaborates with company business leaders, sales, IT, legal, strategic marketing, and relationship management teams to define product goals, objectives, market positioning, and pricing strategies for each assigned product. Uses independent judgment to determine methods and procedures for managing product strategy.

• Facilitates product concept and requirements workshops with internal development teams in pursuit of product requirements, objectives, and architecture decisions. Documents workshop results in a format suitable for consumption by all audiences, including interactive review and feedback from clients and internal parties. Answer questions during workshop, add points of clarification and completes any necessary follow-up action items.

• For assigned products, collaborates with product delivery and technology architecture to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and business unit strategy. Provides design direction, testing support, and general assistance to delivery team, as needed, during the execution phase of product development consisting of complex scopes.

• Is part of the development team and helps deliver features on time.

• Is able to articulate business requirements into technical requirements and is able to write acceptance criteria and understands the meaning on complete before closing a story

• Manages the Jira Kanban boards, sprints, and team demos

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree

• Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/ or experience in lieu of degree

• Minimum 4 Years of Relevant Experience

• Experience in similar business product services and/or external customer/market experience.

Preferred Qualifications

• Prefer experience in a software development environment or in a professional services role. Prefer software or IT background (i.e., degree or experience).

• Prefer direct experience with doing software development, testing and/or business analysis.

• Prefer experience with Agile software products and delivery methodology.

• Experience in designing and understanding APIs is a must.

• Experience in designing and understanding UX/UI is a plus.

• The role will require becoming the SME of the product.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].