Company Description
Sutherland is seeking a dynamic and intuitive person to join us as an Associate Manager - Talent Acquisition. We are a group of energetic and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description
Key Responsibilities:
- Lead the team of recruiters to engage all generated leads from different online and referral channels.
- Ensure hiring procedures for all levels follow Sutherland and Government policies.
- Work with Talent Acquisition Sourcing, Operation, and Shared Services Teams to ensure that job requirements and expectations are clearly understood, and talents are assessed against appropriate criteria.
- Ensures a positive candidate experience by constantly seeking ways to improve the content, methodology, delivery, and process.
- Respond to and support organizational challenges.
- Ensure a positive candidate experience and candidates endorsed by the sourcing team are interviewed in real-time.
- Ensures a positive new hire on-boarding experience by constantly seeking ways to improve the curriculum, content, methodology, delivery, and process.
Qualifications
Requirements:
- Bachelor’s degree in related field from a four-year college or university.
- Minimum of 2 years BPO experience in the same capacity.
- Must have proficiency with various MS Office Suite including Power BI, Microsoft Word, Excel, and Power Point.
- Proficient planning, time management, and decision-making skills.
- Can communicate effectively and professionally with internal and external stakeholders.
- Demonstrates ability to think and act strategically, with the ability to anticipate trends and assess consequences accurately.
- Maintains a high degree of confidentiality and professionalism.
- Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland. #MakeDigitalHuman
