Associate Label Project Manager

The Associate Project Manager (APM) is handling projects / studies for customers. The Associate Project Manager is working with various departments, proactively working with all the parties involved in the study and in timeline management, achievement tracking and weekly updates to the customer. The APM take on full study management of a project coordinating across all technical and service aspects of a project. The APM is mainly working on accounts which are already established with a Customer Profile and/or defined process.

Responsibilities:

• Works with the Client to finalize Specifications. This may include meetings at the client’s premises.
• Setting up and maintaining study filing systems and maintains accurate records for all work undertaken.
• Coordination and communication of all relevant activities, both internal and external to ensure that all services and products are ready for the start of the study or as required by the customer.
• Use of appropriate project planning tools to communicate achievements and critical path activities and responsibilities.
• Timely provision of reports and other information to customers if applicable.
• Creates and/or supports creation of Label Specifications, Label proofs and print documentation using internal systems (CMAP)
• Provides back-up support to other Associate and/or Project managers,
• Responsible for quote correctness and financial forecasting.
• Monitors project activities and day to day business as well as establishment of a customer approved Job Specification
• Collects all the information on a study design including correct label texts and all other relevant information.
• Coordinates shipments through the logistics department
• Responsible to log issues into Trackwise and work on the investigation
• Works mainly on accounts which are already established with a Customer Profile and/or defined process
• Applies Good Manufacturing Principles in all areas

Minimum Qualifications:

• Requires understanding and competent use of SOPs required by company Quality standards.
• Proficiency in the use of Microsoft Excel.
• Requires excellent organizational, planning, verbal, written and numerical skills with the ability to analyze and define solutions and handle multiple tasks to meet deadlines.
• Requires strong and effective communicator with the ability to effectively present information and respond to questions from groups of managers and clients.
• Requires ability to develop strong customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations.
• Requires ability to learn and master all internal systems associated with projects (i.e. Salesforce, GPMS, Trackwise).

Education / Experience:

• Requires professional degree, preferably in a health related field or customer service.
• Requires 2-3 years of successful experience in project management as a Project Coordinator or equivalent
• Requires strong interpersonal and communication skills to include excellent relationship building.
• Requires proficiency in personal computer applications (e.g. Microsoft Word, Excel, PowerPoint, Access, Outlook).
• Requires proven experience with customers in a dynamic environment.
• Requires excellent communication, organizational skills and project co-ordination skills.