Administrative Coordinator - Follow-Up Services

JOB DESCRIPTION

• Send projects to lab in a timely fashion as warranted by KPI goals.
• Finalize projects in the computer system when completed and indicated by Lab or Engineering teams.
• Manage receipt of samples through communications with client and verification of physical specimens when received in building.
• Process Non-Conformance and work with Engineering to get analysis done in a timely fashion.
• Manage work tickets that are generated at the closure of the job to ensure the job is closed satisfactorily and there are no outstanding issues.
• Manage workload with some supervision and maintain accountability.
• Create lab documents that facilitate testing and recording of data for the project.
• Manages a limited number of categories.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

QUALIFICATIONS

• High School Diploma or GED required.
• Some college education preferred.
• Highly organized and customer focused.
• Proficient in computer systems and programs, including Word and Excel.
• Ability to manage multiple processes and workloads simultaneously.
• Strong multitasking skills and flexibility to adapt to changing priorities.
• High energy and a proactive approach to tasks and challenges.
• Strong attention to detail.
• Capable of working independently and collaboratively in a team environment.
• Familiarity with Follow-Up Services processes (preferred).
• Experience with UL's internal file management systems (ECM, Flex, Labware) is a plus.

What we offer:

• Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $44,300 and $59,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

Learn More:
Curious? To learn more about us and the work we do, visit our company page www.UL.com
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Our global network of 90+ laboratories is constantly evolving, because the world around us is always changing. We embrace this - we invest in improving our equipment and our skills so we're one step ahead of the market. One day we could be setting up a burn test and the next, simulating a tornado. And because we're always evolving, your career will evolve alongside us, whether you're working on brand new technology or connecting with experts around the globe. Join our team, drive the growth of our organization and deliver real change - in a changing world.