Associate, eCommerce Operations

Job Description:

Associate, eCommerce Operations

The Associate, eCommerce Operations within the Marketing Data Platforms group will support the creation and management of key ecommerce flows for the Wall Street Journal, Barron’s, MarketWatch, and Financial News. This role will liaise directly with our Marketing, Membership and Tech teams to ensure a seamless checkout experience for our flagship publications.

Specific Responsibilities Include:

• Execute new eCommerce flows to support new subscription offers presented in market - including digital pricing, promotions, and site assets

• Create new offers and manage existing offers within the ecommerce platform in order to promote flagship publications

• Implement and build new landing pages for acquisition campaigns to ensure a seamless checkout experience

• Liaise with the Marketing team in order to provide ongoing support for acquisition and retention campaigns to ensure the checkout flow is working as expected

• Coordinate with internal tech teams to ensure new offerings in market can be supported by the existing fulfillment and billing systems

• Collaborate with the QA manager and provide quality checks to ensure the eCommerce flows are working as expected prior to launching in market - including accurate setup, QA offers, and maintain documentation and processes to ensure efficient execution

• Multi-task across multiple projects, business units and stakeholders in an organized manner

Qualifications Include:

• Bachelor’s degree - marketing preferred

• 0 to 3 years experience in eCommerce

• Knowledge of the subscription business preferred

• Experience with ATG is a plus. ATG is a browser-based interface that allows operations to create marketing offers and products

• HTML skills a plus

• Work independently, be resourceful, a self-starter who is able able to adapt quickly

• Strong interpersonal skills with the ability to build solid working relationships across all levels of the organization

• Organized, with a consistent attention to detail 

• Ability to work well under time frame pressure, handling multiple projects at the same time and updating stakeholders on progress regularly

• Problem solving skills

• Time management skills

• Knowledge of the media and publishing industry is a plus

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - CMO - Marketing

Job Category:

Marketing & Product Management

Union Status:

Union role

Pay Range: $55,000 - $70,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..