ASSOCIATE DIRECTOR, QUALITY ENGINEERING MANAGER

About the Role:

Grade Level (for internal use):

12

The Team:

A part of Ratings Technology, the Ratings QA team leads the IT organization in the delivery of trusted quality to our users.  From a foundation of disciplined processes, QA seeks out innovative testing solutions, reliable & transparent test execution, and aspires towards continuous improvement in achieving top quality.  In close partnership with Product Management and Development Team, QA team members help drive quality accountability, and work to ensure our end users receive reliable, stable, defect free products, which help confidently execute our business and elevate our products.

The Impact:

As an S&P Global Ratings QA ART Lead, you will partner with equivalent level Product Management and Development peers to lead the successful delivery of a defined product portfolio for our internal and external customers.  The role focusses on developing effective product strategy roadmaps, building end to end product test strategy encompassing automation (API/DB/UI level), data and environment, defining managing supporting people & processes, and guiding associated projects to successful delivery – with a product-oriented and proactive quality mindset.  The QA Strategic Lead is part of the broader Ratings QA organization, but aligned to the Analytical/Commercial  portfolio in day-to-day delivery accountability with reporting directly into the Value Stream Lead.

What’s in it for you: List 3-4 bullets highlighting the opportunity/selling-points to the applicant; growth/development opportunities, exposure to policy makers/market leaders, global nature of the role, etc.

• Utilizing your industry-proven experience and planning practices to contribute to the assessment of business needs, organizational capabilities, IT investments and insights to design and execute actionable QA strategies and tactical plans, with an awareness of product value realization and customer satisfaction. 
• You will lead a group of quality engineers, who play a QA leadership role amongst our product Scrum teams, providing them with career and skills growth opportunities and interface with senior leadership by facilitating clear communication and leadership surrounding the quality and strategic direction of our products.
  • Help lead our successful delivery, collaborating with both product management and engineering partners to set direction, build consensus, resolve challenges, and create an environment which draws contributions from all participants within and across the portfolios, the scrum teams, and QA community of practice.

Responsibilities:

• Define and build end to end product test strategy encompassing automation, data and environment approach based on product roadmaps built by the different scrum teams
• Lead and manage execution of the product strategy by a global product quality assurance team, oversee related functions including QA strategy, automation, data, environment, performance, and resourcing, supporting the delivery of top quality in Analytical Tools.
• Provide tactical planning, SAFE agile execution and direction on reports, communications, and training materials and ensure recommendations are aligned with customer/organization needs and capabilities.
• Function as a trusted product leadership team member, who collaborates with both product management and engineering partners to set direction, build consensus, resolve challenges, and helps to create an environment which solicits contributions from all participants within and across the portfolios, the scrum teams, and QA community of practice.
• Using our SAFE methodology, contribute to the IT product portfolio ownership, including the creation and maintenance of the overall product roadmaps and supporting QA strategy for both existing and new product systems, assuring top quality for all stakeholders.
• Define, document and adhere to SAFE processes and operational policies by building upon and improving what is already in-place.
• Through the adoption of new methodologies, test automation, RPA and other advanced testing methods, provide leadership in certifying applications for our DevOps/CI/CD/CT strategy leading to true cloud native operations for the product portfolio.
• Contribute to the evolution and delivery of world class quality assurance operations that are a showcase of process documentation, communication and defect reduction.  Promote and drive innovation in technologies, processes, and tools for cutting-edge development.
• Help lead the organization towards efficiency using AI tools and techniques.

What We’re Looking For:

Basic Qualifications:

• Bachelor’s degree, BS degree in Computer Science, Information Technology or software engineering preferred.
• 10+ years of Technology experience within the financial services industry or a regulated industry; 7+ years of leadership experience with a software engineering team, preferably in a product delivery oriented environment.
• Demonstrated experience of delivering successful end-to-end quality with complex analytical & financial platforms and data sets, with regulatory & compliance considerations.
• Ability to lead development of strategic plans and operating plans, to grow, enhance quality assurance procedures, processes and transform a business.
• Experience with test driven development, testing frameworks (including data testing, service testing, performance testing, load testing etc), test automation and RPA.
• Strong analytical thinking, interpersonal, oral and written communication skills with strong ability to influence both technology and business partners.

Preferred Qualifications:

• Master’s degree preferred
• Knowledge of Python and Selenium automation is necessary.
• Strong experience implementing automated testing in cloud environments in a DevOps/CI/CD based environment where automation is the basis for defect free releases.
• Experience collaborating effectively with global cross-product teams for successful delivery & problem solving.
• Strong knowledge of SAFE approaches to software testing and able to define, document and put key SAFE principles into practice to test solutions incrementally including continuous testing.
• Strong continuous improvement mindset, with demonstrated ability to lead & deliver solutions to complex problems.
• Experience working with AI tools (Copilot etc) is beneficial.

About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI).  S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit www.spglobal.com/ratings

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.  

202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group)