Associate Director, Human Resources – APAC

About Us:

Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.

Position Overview:

The Associate Director, Human Resources – APAC will serve as a key HR leader supporting Endpoint Clinical across India, the Philippines, and China. This role partners closely with regional business leaders to align people strategies with business goals, delivering high-impact HR support in a fast-paced, evolving environment.

This individual will lead HR initiatives across the APAC region, translating strategic objectives into practical, regionally relevant programs and practices. They will play a critical role in employee relations, organizational design, performance management, and talent development, while also supporting change and growth across the region.

The ideal candidate brings strong cross-cultural awareness, experience working across multiple APAC markets, and a proven ability to influence, lead, and execute in matrixed and virtual environments.

This role requires a hands-on leader who can balance strategic insight with operational excellence, build trusted relationships across functions, and drive a culture of accountability, engagement, and inclusion.

Responsibilities:

• Build strong, trust-based partnerships with business leaders and HR stakeholders across India, China, and the Philippines, serving as a key HR advisor for region-specific needs and priorities.
• Translate business goals into actionable people strategies that reflect local market dynamics, labor laws, and talent expectations within each country.
• Collaborate with global HR Partners and Centers of Excellence (COEs) to adapt and execute global HR initiatives, ensuring alignment with local customs, regulatory requirements, and business context.
• Support ongoing organizational development by providing guidance on team structures, workforce planning, and change management, particularly in navigating India’s complex labor landscape, China’s evolving compliance environment, and the Philippines’ hybrid work culture.
• Lead the local execution of core HR processes including performance management, engagement, talent reviews, and career development, with sensitivity to cultural expectations around feedback, recognition, and growth.
• Actively support leadership teams in managing employee relations matters in accordance with regional legal frameworks—ensuring compliance with India’s labor regulations, China’s employment contract obligations, and the Philippines’ DOLE reporting requirements.
• Provide hands-on coaching and development to managers and team leads across APAC, equipping them with tools to lead inclusively and navigate regional nuances in leadership and team engagement.
• Partner on talent acquisition and retention strategies that reflect regional competitive landscapes, including India’s high-growth tech hiring trends, China’s talent mobility patterns, and the Philippines’ focus on remote-ready talent pools.
• Serve as a culture ambassador across the region, supporting engagement, DEI, and communication practices tailored to each market’s expectations and sensitivities.
• Support the regional onboarding experience and offboarding transitions, ensuring consistent, compliant, and culturally attuned processes.
• Maintain up-to-date knowledge of employment laws and labor practices across India, China, and the Philippines, escalating risks as needed and partnering with legal when required.
• Champion continuous improvement in HR operations, identifying process enhancements that reflect regional realities and enable scalable growth.
• Take on additional responsibilities or special projects as needed to support Endpoint’s continued expansion in APAC

Education:

• Bachelor's degree in Business Administration, Human Resources or related fields preferred.

Experience:

• 8+ years of progressive HR experience, ideally with exposure to both strategic HR business partnering and operational HR leadership across APAC markets—particularly India, China, and the Philippines.
• Demonstrated success in leading HR initiatives within at least two HR disciplines (e.g., talent management, employee relations, compensation, learning & development); experience in three or more areas preferred.
• Minimum 3 years in a functional HR leadership role, with proven ability to influence business leaders and drive people strategies in complex, high-growth, or matrixed environments.
• Prior experience directly managing mid-level HR professionals and regional teams, including coordination across culturally and legally distinct markets such as India (compliance-heavy), China (centralized processes), and the Philippines (remote/hybrid workforce considerations).
• Strong working knowledge of local employment laws, labor relations practices, and cultural norms in India, China, and the Philippines, with the ability to tailor solutions to diverse workforce needs.
• Experience navigating high-growth or transformation settings, with a demonstrated ability to build trust, lead change, and deliver scalable HR practices that meet both global and local expectations.

Skills:

• Exceptional written and verbal communication skills, with the ability to convey ideas clearly and respectfully across diverse cultural and business contexts, including India, China, and the Philippines.
• Proven ability to engage, coach, and develop high-performing HR teams, fostering a culture rooted in collaboration, empathy, and continuous growth.
• Strategic thinker with strong practical judgment and a hands-on approach, capable of balancing long-term people strategy with immediate operational priorities.
• Demonstrated success in influencing and partnering with senior leaders across regions, building alignment around shared goals and navigating complex stakeholder dynamics.
• Strong business acumen with an understanding of how HR can enable business success—particularly in high-growth, innovation-driven environments—while keeping focus on quality and scalability.
• Adept at building and nurturing cross-functional partnerships to drive key initiatives, reflecting our values of collaboration and passion for achieving business results together.
• Skilled in consulting and facilitation, including the ability to lead sensitive conversations, shape effective people solutions, and develop thoughtful business cases that reflect both global and local perspectives.
• A champion of innovation and cultural alignment, continuously seeking ways to enhance the employee experience, promote inclusion, and support scalable transformation throughout the APAC region.

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