At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
Associate Consultants (ACs) drives engagement management that entails owning the end-to-end schedule, status, and client communication and supports consultants in some aspects of business development. ACs ensure that the project is delivered on time and manage internal processes. A contributor to creating of high-quality, research-based consulting deliverables, Associate Consultants are the operational engine of the practice, maintaining and innovating the processes, tools, and data that drive the efficiency and quality of our team and products. This role requires an analytical mind, strong customer communication, writing and project management skills, and the enthusiasm to learn.
Job Description:
Consulting engagements:
• Act as engagement manager for a portfolio of projects. Ensure projects are delivered on time and with high quality.
• Plan, collect, and analyse quantitative and qualitative data through client interviews, surveys, and/or other data sources.
• Communicate with clients and internal partners clearly and concisely in a timely manner.
• Synthesize insights and recommendations from analyses into structured, succinct client deliverables in areas including business case/value, thought leadership, maturity assessment, transformation roadmap, operating model design, etc.
• Coordinate internal and external resources, contributing, and editing to support the creation of project deliverables (studies, workshops, presentations, interview guides, and infographics).
• Focus on project outcomes and client value, including responsibility for overall polishing/editing of project deliverables, to contribute to client satisfaction and project quality.
• Manage third-party providers, including custom research vendors, translations vendors, etc.
• Support project management tasks.
Consulting business development:
• Provide support to craft consulting engagement proposals to clients.
• Prepare and/or deliver consulting pitches to clients.
• Lead and support operational initiatives contributing to the success and growth of the European consulting practices.
Job Requirements:
• A bachelor’s degree and a strong academic record.
• One to three years’ strategy/management consulting experience or a similar role; a formal project management experience or training.
• Experience working with subject matter experts with deep content knowledge.
• Fluency in two languages (English and one of the following: French, German, Italian, or Dutch).
• Structured verbal and written communication and presentation skills.
• Proficiency with PowerPoint, Excel, and Word.
• An understanding of business, technology, marketing, research, sales, and customer experience concepts.
• Excellence in problem solving; creating insights from structured or unstructured inputs (qualitative and quantitative); and analysing multiple disparate white paper/research inputs, extracting key messages, and synthesising a point of view.
• Effective multitasking and collaboration (internally and externally) under pressure in different, dynamic work environments.
• The ability to prioritize tasks and work at ease around senior business professionals.
• The passion to develop a strategy/management consulting career.
• The ability to travel up to 10 days per month and work within 9 a.m. to 5 p.m. UK time or during odd hours as needed.
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
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Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to [email protected].
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What We Do
Forrester is one of the most influential research and advisory firms in the world. We help business and technology leaders use customer obsession to accelerate growth by putting their customers at the center of their leadership, strategy, and operations. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and chart new paths. Our unique insights are grounded in annual surveys of more than 675,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective methodologies, including Forrester Wave™ evaluations; over 52 million real-time feedback votes; and the shared wisdom of our clients
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