Associate Account Manager

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Job Overview:

The Shelter Solutions Business, part of DuPont Water & Protection, is comprised by the Corian® Design and Performance Building Solutions businesses. The business is designed to deliver solutions to both the interior and exterior of a building that enhance the performance and beautification of shelters across the globe. The Shelter Exteriors business in NA combines globally-recognized brands under one business – Styrofoam™, Thermax™ , Tyvek®, Great Stuff™, Great Stuff Pro™, and Froth-Pak™. The Shelter Exteriors business sells its products both through National distributor partners; such as White Cap, ABC/L&W Supply, Insulation Distributors Inc., and Topbuild (amongst others); as well as direct to Lumber and Building Materials retailers such as Home Depot, Menards, and Lowes. These retailers, in turn, sell to the ultimate end users of said products –Professional Builders, Contractors and DIY Homeowners.

The SPU Industry Manager (IM), approximately 50% of role, is responsible for leading and executing the Exteriors sales and marketing strategy for all Spray Poly Urethane (SPU) products sold outside the Shelter Solutions Business' Retail channel. Key strategic objectives to lead are channel partner strategy, pricing/margin management, sales deployment, and accurate forecasting of product sales volumes. The SPU IM leads a team of external sales agents responsible for selling DuPont’s SPU product portfolio into the Residential and Marine/Transportation market segments. The SPU IM is also the key non-residential (commercial) sales team focal point and subject matter expert for SPU products with regards to pricing, channel, product availability, and technical support.

The National Account Manager (NAM), approximately 50% of role, leads the company’s efforts to maintain and expand relationships with large, multi-location distributer partners within the construction supply market under several market segments including; Concrete/Waterproofing, Masonry, Dry-Wall, Insulation, and low slope Roofing. Assigned to approximately five (5) customers, the NAM is responsible for implementing the Shelter Exteriors sales and marketing strategy, and achieving quarterly/annual sales, margin, and forecasting goals, as well as assigned strategic account objectives and data analytics.

The NAM represents the entire range of business products and services to assigned customers, while leading the customer account planning cycle, and account management activities – including contracts, credit, pricing, rebates and other to ensure that assigned customers’ needs and expectations are met and that growth targets are achieved. The NAM develops, reviews and negotiates customer programs, contracts, guidelines, and commercial policies to fully understand all operational / financial implications and ensure alignment to the non-residential market strategy, as well as to operational capacity and capability to supply. This done in conjunction with their Sales Leader.

Core responsibilities include data collection and analysis to drive business strategy, provide accurate forecasts for both DuPont and assigned customers, and also sharing ongoing guidance to customers on activities around product placement, pricing, stocking, and inventory to optimize point-of-sale sell-through and subsequent DuPont sales. In addition to strong analytical and organizational skills, success in this role requires deployment of category management expertise, as well as mastery of the product line review process and quote presentations/demonstrations, category leadership, and the ability to quantify customer opportunities and value propositions.

This role focuses on the corporate/headquarters and key buying locations of assigned accounts, while coordinating closely with Marketing, regional sales team, and internal functional peers (Supply Chain, Manufacturing, Customer Service, Credit, Product Mgmt, etc. ). The ability to lead internal / external teams and collaborate highly effectively cross-functionally is critical, as is the capability to skillfully, engagingly communicate and present to all leadership levels.

Key responsibilities include:

· Achieves, or exceeds, assigned volume and revenue growth goals with designated national accounts

· Meets, or exceeds, assigned expectations for profitability/margin with strategic program management with designated national accounts, in support of business goals

· Creates forecasting accuracy baseline for designated national accounts (in partnership with marketing team) and continuously improves thereupon

· Builds, maintains, and strengthens business relationships with key stakeholders, including the buying merchant, at each customer account.

· Develops and successfully executes strategic customer account plans and objectives, encompassing both brick-and-mortar and eCommerce channels, that are aligned with the business market strategy

· Seeks out and develops new business in accordance with the business market strategy and Shelter exteriors growth programs

· Leads key account team, working closely with Customer Service, Credit / Sales Support, and Residential Specialist contractors to achieve account goals, ensure customer satisfaction, and drive swift issue resolution

· Manages and leads execution of customer contracts, rebate programs, and accruals as required.

· Maintains pulse on competitive developments at accounts and shares key insights with broader exteriors team

Qualifications

· Four-year University undergraduate degree from an accredited institution

· Minimum of seven years of strategic sales experience in a business-to-business sales environment, preferably in the Building Materials industry

· Experience in construction, building materials sales, hardware, and retail home improvement is strongly preferred

· Experience in management of strategic customer relationships, including contract negotiation and administrative tasks

· Administrative competence in Excel, PowerPoint, Salesforce CRM, as well as data analytics experience required

· Ability to travel up to 40% of the time (position requires extensive travel under normal circumstances)

DuPont OFFERS: 

• Competitive salaries and comprehensive benefits
• An annual variable pay program that rewards team and individual performance and shares company, business or functional success
• On-going learning opportunities in a rewarding work environment
• Career experiences that can span different businesses and functions with opportunities for personal and professional growth
• The chance to work on global teams with colleagues around the world and in different locations

We are looking forward to your application!

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On May 22, 2024, we announced a plan to separate our Electronics and Water businesses in a tax-free manner to its shareholders. On January 15, 2025, we announced that we are targeting November 1, 2025, for the completion of the intended separation of the Electronics business (the “Intended Electronics Separation”)*. We also announced that we would retain the Water business. We are committed to ensuring a smooth and successful separation process for the Future Electronics business. We look forward to welcoming new talent interested in contributing to the continued success and growth of our evolving organization.

(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing.  For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.

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