Associate Account Manager

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

What We Offer You

At HUB International, we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!

Here’s Where You Come In

The Benefits Associate Account Manager provides administrative and clerical support to the Employee Benefits Channel in accordance with company practices, policies and procedures. This includes assisting account managers with client needs, assisting with compliance, and completing paperwork in a timely manner.

Job Duties

• Answer multi-line phone system, determine purpose of callers, and forward calls to appropriate personnel or department in a friendly and professional manner
• Greet clients/prospects and other visitors that come into our office
• Take and deliver messages and faxes;
• Answer questions about organization and provide callers with address, directions, and other information as required
• Provide administrative support for all departments such as faxing, printing, filing, photocopying, data entry, scanning, binding, and collating
• Prepare and process bank deposits
• Create, update and print Excel spreadsheets and PowerPoint presentations as needed
• Process incoming, outgoing and overnight mail
• Complete expense reports as needed
• Other duties and responsibilities as assigned

Qualifications

• Strong focus on customer service and dedication to supporting the needs of both customers and colleagues.
• High School diploma or equivalent.
• 2-5 years of related administrative experience, or an equivalent combination of education and experience preferred.
• Demonstrated computer proficiency including Microsoft Office Suite (Excel, Word and PPT) and Outlook.
• Excellent customer service, interpersonal skills, and telephone etiquette.
• Task and detail oriented with strong organizational and time management skills.
• Must be professional in appearance and demeanor.
• Strong oral and written communication skills including both technical and non-technical.

Cultural Expectations:

• Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.
• Ownership – Responsible to each other, our clients, and our goals.
• Teamwork – Together we attain greater success.
• Sincerity – Giving and receiving direct and caring communication

Qualifications:

• Proficient in Microsoft Office Programs
• 1-2 years administrative experience
• Exceptional customer service skills
• Strong attention to detail
• Life, Accident and Health Insurance License preferred

Department Account Management & Service

Required Experience:

Required Travel:

Required Education:

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.