Assistant Propery Manager

Posted 14 Days Ago
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Charlotte, NC
Junior
Real Estate
The Role
The Assistant Property Manager supports the Property Manager by overseeing leasing consultants, managing rent collection, handling eviction processes, approving applications, auditing move-ins, and ensuring accurate resident billing. They assist with budgeting, resolve resident issues, host community events, and help achieve occupancy and leasing goals.
Summary Generated by Built In

Job Description:

The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position of Assistant Property Manager reports directly to the Property Manager.

The Assistant Property Manager primary focus shall include but not limited to:

  • Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system.
  • File evictions when applicable, and be informed of local laws and policies.
  • Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
  • Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines.
  • Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
  • Ensure that all residents' current and futured scheduled billing is correct.
  • Complete monthly reports in accordance with company guidelines.
  • Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.
  • Troubleshoot and resolve resident situations before being escalated to the property manager.
  • Assist with leasing when necessary and take tours.
  • Take escalated service requests and work with the property team to ensure adherence to customer service standards.
  • Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals.
  • Assist Property Manager with hosting resident functions and maximizing resident renewals
  • May need to work one weekend a month,

Qualifications

  • Valid Drivers License
  • 1+ experience in property management or real estate preferred 
  • High school diploma a must, post-secondary preferred in units in business, or property management.

Skills, Knowledge and Abilities:

  • Demonstrate excellent computer skills, verbal, math, and reasoning skills
  • Demonstrate strong negotiating and sales abilities
  • Possess strong leadership; interpersonal and organization skills
  • Possess effective time management skills and attention to detail
  • Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
  • Knowledge of Internet, Email, and social media as it pertains to marketing of community
  • Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
  • Knowledge of business practices and principles
  • Ability to handle multiple projects and tasks
  • Ability to cope with stress in a composed manner
  • Ability to respect and maintain confidentiality
  • Ability to work independently as well as collaboratively in a team environment.
  • Flexible to work evenings, weekends, and holidays as needed.

We offer full-time, career-track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more!!!!

We are an Equal Opportunity Employer

Drug Free Work Place

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top Skills

Excel
Microsoft Word
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The Company
HQ: Orlando, FL
1,086 Employees
On-site Workplace
Year Founded: 1991

What We Do

ZRS Management, LLC (formerly ZOM Residential Services, Inc.) is a Florida Limited Liability Company originally formed in 1991 to manage high quality multifamily communities.

In 2010, ZRS Management, LLC became a stand-alone third party management company. Currently ZRS manages over 80,000 units for various institutional clients, partnerships, and individual owners.

Our Commitment to Our Clients:

• Our Regional Managers will be responsive to your needs as their portfolios will not exceed six assets.

• ZRS offers strong support to our on-site teams through our regional marketing, training, and operations professionals.

• Our CPA-led accounting department delivers accurate and timely financial reporting with the flexibility to customize reports to any clients'​ needs.

• ZRS teams are flexible and can operate various property management software and web-based systems for both apartment assets and condominium associations.

• ZRS Management understands that our success is built from the success of our clients; therefore we are committed to your asset as if it was our own.

NOTHING BUT OUR COMPLETE, UNDIVIDED ATTENTION.

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