Assistant Manager-ANN

Posted 6 Hours Ago
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27577, Smithfield, NC
Junior
Fashion • Retail
The Role
As an Assistant Manager, you will enhance customer experiences and foster a positive store culture. Responsibilities include leading the sales floor, coaching associates, managing customer interactions, and supporting the Store Manager in various operational tasks to drive results.
Summary Generated by Built In

About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between).


 

Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?


 

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

  • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.

  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.

  • Create an inclusive store environment for associates where everyone feels welcome and engaged.

  • Use technology to provide customers with a seamless omnichannel shopping experience.

  • Support the Store Manager in recruiting, hiring, and developing talent.

  • Use tools and reporting to drive operational excellence and financial discipline.

  • Build productive relationships by listening, sharing ideas, and supporting the team.
     

You'll bring to the role

  • 1+ year retail management experience (preferred)

  • Brings a hospitality mindset when connecting with customers and associates

  • Technology proficient and ability to operate a point-of-sale system

  • Strong business acumen and ability to implement action plans to drive results

  • Takes initiative in making thoughtful decisions
     

Benefits

  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands

  • Support for your individual development plus opportunity for growth within our family of brands

  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

  • Medical, dental, vision insurance, and 401(k)*

  • Time off – paid time off and holidays*

  • Incentive Bonus Program*
     

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.


 

Location:

Store 2209-Carolina Premium Outlets-ANN-Smithfield, NC 27577Position Type:Regular/Full time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [email protected]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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The Company
12,643 Employees
Remote Workplace

What We Do

As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.

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