Assistant Manager - Order to Cash

Posted 5 Days Ago
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Kochi, Ernakulam, Kerala
Senior level
Cloud • HR Tech • Information Technology
The Role
The Assistant Manager - Order to Cash is responsible for managing billing operations, generating and verifying invoices, resolving customer inquiries, and ensuring compliance with contracts and billing processes. The role involves strong communication and collaboration with various stakeholders, alongside maintaining accurate billing records and preparing reports.
Summary Generated by Built In

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Key Responsibilities:

  • Generate and issue invoices to clients in a timely manner.
  • Review and verify billing data for accuracy and completeness.
  • Manage customer billing inquiries and resolve discrepancies promptly.
  • Collaborate with clients and internal teams to ensure smooth billing operations.
  • Ensure billing and revenue schedules are in place before starting invoicing.
  • Resolve billing discrepancies efficiently.
  • Demonstrate strong problem-solving skills and the ability to work independently.
  • Stakeholder Communication: Communicate and interact with different stakeholders to ensure high-level completion of work.
  • Contract Compliance: Ensure contracts are set up correctly in system and in compliance with agreements.
  • Billing Support: Support billing cheatsheet preparation.
  • Revenue Management: Review billing and revenue schedules, ensuring Workday contracts are set up as per agreements with customers.
  • Change Management: Manage change requests and change orders.
  • Contract Analysis: Review and interpret complex contracts to extract billing-related information.
  • Billing Calculation: Accurately calculate billing values based on contract terms and conditions.
  • Data Management: Maintain accurate records of billing information and ensure data integrity.
  • Collaboration: Work closely with the finance, legal, and sales teams to resolve any discrepancies or issues related to billing.
  • Reporting: Prepare and present detailed billing reports.
  • Compliance: Ensure all billing activities comply with company policies and relevant regulations.

Skills & Competencies:

  • Ability to read and understand complex contracts.
  • Good verbal and written communication skills.
  • Ability to analyse data for reporting.
  • Proficiency in MS Office at an intermediate level.
  • Accuracy, thoroughness, and strong attention to detail.
  • Ability to meet deadlines and work in a fast-paced environment.
  • Ability to prioritize tasks.
  • Team management skills.

Requirements:

  • Experience: 6+ years, OTC experience preferred.
  • Educational Qualification: Masters or Graduates – MBA, M. Com, B. Com, BBA, or any qualified professional accounting courses.
  • Preferred Language: English.
  • Shift Hours: Flexible to work different shift hours as per business requirements.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 


DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

.

The Company
HQ: Lincolnshire, IL
11,899 Employees
On-site Workplace
Year Founded: 2017

What We Do

Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com.

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