Assistant General Manager

Posted 8 Days Ago
Be an Early Applicant
Vernon Hills, IL
Senior level
News + Entertainment
The Role
The Assistant General Manager oversees front and back-of-house operations in a fast-paced restaurant environment, leading a team to improve guest experiences, manage costs, and execute training programs. The role requires analyzing financial reports, promoting positive employee relations, and ensuring operational excellence.
Summary Generated by Built In

Job Description:

THE ASSISTANT GENERAL MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager.

What we are looking for! 

  • You love working in a fast-paced, multi-faceted restaurant/entertainment scene
  • You can communicate with the team members and guests in a way that inspires FUN!
  • You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
  • You have never met a goal you can't beat 
  • You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
  • The ability to oversee all aspects of the business - from the most minor details to the big picture.

Requirements:

  • 21+ years of age
  • 5+ years of Restaurant/Hospitality Experience
  • Proficient in managing the cost of goods sold and labor
  • Strong business acumen 
  • Ability to lead a team to create a memorable guest experience
  • The ability to work weekends, nights and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions.

What will you be doing daily?

  • Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
  • Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
  • Assures the execution of staff training programs.
  • Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
  • Deliver an unparalleled guest experience through the best combination of food, drinks, and games
  • Maintain a safe and secure environment for all guests and staff
  • Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS! 

  • Competitive salary 
  • Quarterly bonus program 
  • Health, Dental, Vision, Long & Short-term Disability 
  • Employee Assistance Program 
  • Buster’s Legacy Fund (Supports team members during difficult times) 
  • 401K matching plan 
  • FREE food 
  • FREE gameplay 
  • Large leadership team = multiple managers per shift 
  • FUN work environment 
  • Grow your career! 
    •  Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer 

Salary Range:

70013

-

82369

We are an equal opportunity employer and participate in E-Verify in states where required.

The Company
Boise, , Idaho
11,243 Employees
On-site Workplace
Year Founded: 1982

What We Do

Welcome to Dave & Buster's, the ONLY place to Eat, Drink, Play & Watch Sports®, all under one roof! Here, you can immerse yourself in a world of excitement, from our Million Dollar Midway, packed with the hottest arcade games, to our mouth-watering, chef-crafted creations served in our American restaurant. We're not just a destination; we're an experience you won't find anywhere else. And yes, you want to work here.

Join us and be part of the team that runs the fun. With Main Event Entertainment (Acquired in 2022) by our side, we're amplifying the entertainment experience for our Guests and Team Members alike. Together, we're creating endless possibilities, setting the stage for unforgettable moments and lifelong memories. The fun never stops! Come be a part of something extraordinary.

CAREERS: Apply online today!- https://daveandbusters.wd1.myworkdayjobs.com/Dave_and_Busters_Careers

HISTORY: Read more about our culture - https://www.daveandbusters.com/us/en/about/history

LOCATIONS: Find a store near you - https://www.daveandbusters.com/us/en/about/locations

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