Aspen Product Manager III

Exemption Status:United States of America (Exempt)

$98,327 - $135,200 - $172,073

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

About Aspen RxHealth

Aspen RxHealth, a part of Medimpact, is revolutionizing clinical pharmacy services by offering services and solutions to drive medication adherence, quality measures including member experience and Star Ratings, all while optimizing reimbursements and plan performance. Aspen RxHealth leverages the untapped potential of the pharmacist and patient relationship. Our community delivers high-quality services to some of our nation’s largest health plans and risk-bearing providers. Aspen RxHealth pharmacists are intelligently matched with patients via our clinical workflow application to drive down costs while improving quality measures and member experience.

Summary:

The Senior Product Manager (Product Manager III) at Aspen RxHealth manages and supports the overall vision, goals, and objectives for pharmacist facing solutions. This position is responsible for supporting the execution of new product development, product enhancements, extensions and end-of-life to existing products and services from concept through deployment. The Senior Product Manager will own understanding complex business and user needs and delivering innovative solutions as well as work collaboratively with the product team to define product strategy across all solutions and prioritize initiatives for development.  

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Actively researches and stays abreast of trends in the marketplace to ensure the product’s competitive position.
• Collaborate with prospective and current users as well as internal teams, and clients to understand and anticipate their needs and translate them into product requirements
• Leverage user and business data to inform product evolution decisions
• Define the vision for all pharmacist facing solutions
• Create and maintain a solution roadmap based on this vision
• Help manage the product backlog and prioritizing them based on changing requirements
• Lead collaborative ideation and solutioning for new solutions or features including UI / UX
• Function as the Product Owner in Agile processes with analysts to develop, refine, prioritize, and UAT user stories
• Define and track key performance indicators (KPIs) and product metrics to measure success, optimize features, and guide data-driven decision-making.
• Monitor and evaluate product progress at each stage of the process leveraging user analytics and other data resources
• When needed, participate in development meetings and product sprints
• Create materials that support training, education, and productization of clinical intelligence solutions
• Ensure products meet industry standards, including HIPAA and other regulatory requirements, and work closely with legal and compliance teams to maintain adherence.

Supervisory Responsibilities                                             

This job has no supervisory responsibilities.

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; Respond promptly to client needs; Facilitates client feedback to improve service; Manages client expectations as it relates to products and services; Respond to requests for service and assistance from clients; Meet commitments to clients; Manage difficult or emotional client situations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience  

Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Healthcare Administration); MBA or equivalent experience is a plus.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite, Jira, and a working knowledge of systems platforms related to product management and visualization as well as a basic understanding of iOS and web app development platforms.

Certificates, Licenses, Registrations

Product Management Certification (e.g. AIPMM, PDMA, Pragmatic Institute), Project Management Professional or Certified Scrum Master certification preferred.

Other Skills and Abilities

• 7+ years in product management, with significant experience managing B2B web-based and iOS applications.
• 7+ years of experience supporting technology, product, operations, and commercial teams within the healthcare technology space
• 7+ years of experience supporting strategic planning and analysis in launching new products
• 7+ years client-facing experience
• Able to lead creative problem solving with cross-functional team
• Excellent verbal and written communication skills, with the ability to present complex information to both technical and non-technical audiences.
• Experience creating visual artifacts to align teams and get feedback (process flows, wireframes, data relationships)
• Ability to think big picture and zoom into the details across multiple initiatives
• Familiarity with agile methodologies, product management tools (e.g., JIRA, Trello), and data analytics platforms
• Experience working closely with engineering teams to define and execute product requirements.
• Positive, proactive team-oriented approach/attitude
• A mission-driven individual with a belief in and commitment to the success of the team and the company.
• Experience with SaaS-based products or subscription business models preferred
• Strong understanding of user experience (UX) design principles as well as experience using UI design tools such as Figma preferred
• Knowledge of healthcare IT systems (e.g., EHRs, clinical management systems).

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills

Candidates must have an understanding of pharmaceutical calculations including fractions, decimals, ratios, proportions, percentages, and medication dosing.  In addition, candidates must have the ability to calculate and/or interpret market shares and graphs.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, policies and procedures, and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or listen. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required.  Work hours may be changed from time to time to meet the needs of the business.  Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position may require 10-15% travel for client presentations and demonstrations. Attendance may be required at conferences or meetings.

Portfolio

Visual portfolio of previous work samples preferred but optional.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego,
California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/VeteransOSHA/ADA:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above
statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.