Product Manager

Join KUBRA as a Product Manager and spearhead the innovation of our cutting-edge products! Collaborate with internal and external stakeholders, drive development and market strategies, and ensure seamless integration of client requirements into our dynamic product portfolio. Embrace this opportunity to shape the future, enhance deliverability, and contribute to our vision in a stimulating and supportive environment.

This is a hybrid opportunity out of our Tempe, AZ office.

What you get to do everyday:

• Contribute to the Product Management team to achieve established goals and departmental objectives
• Own the roadmap and release planning for a portfolio of products
• Find solutions for capturing client requirements and transforming them into product implementations
• Participate in the software development lifecycle
• Monitor and analyze competitor products, identifies competitive and alternative product enhancement offerings and develops a strategy for new payment service offerings/payment types with planned execution in 1-3 years.
• Develop, manage, and measure product launch processes and communication for effectiveness, speed, and client satisfaction.
• Contribute to an environment that emphasizes trust, open communication, creative thinking, and cohesive team effort
• Improve the deliverability of our solutions through process improvements and automation
• Works with marketing and sales to provide specific guidance on competitive advantages and market growth strategies in both payment and Software as a Service (SaaS) solutions
• Monitor and analyze key performance indicators to determine how successful the product is performing in the market, how it impacts KUBRA operations and NPS scores, and ultimately, how it contributes to revenue goals.

What kind of person should you be?

• Knowledge of the software development lifecycle
• Ability to influence others, build relationships, manage conflicts, and handle negotiations
• Ability to handle pressure and focus on results
• Excellent written and verbal communications skills and an ability to maintain a high degree of professionalism in all client communications
• Business management skills – understanding of strategy, business functions, metrics, decision-making, and workflow
• Project management skills – ability to plan and manage successful projects, including managing risks, costs and time
• Excellent organization, time management, problem-solving, and analytical skills

What skills do you need?

• 3-5+ years of product management, information technology, and/or software development experience
• Experience designing, building, or operating a Software as a Service (SaaS) product
• Experience building business-to-business applications in the payments industry and/or payment processing software products is an asset.
• Experience using Aha and Jira is an asset
• Bachelor’s degree in Computer Science or Engineering, or equivalent experience
• Master’s degree, technical degree, and/or certifications are preferred
• Certification in payment industry standards (PCI, NACHA) is an asset

What you can expect from us:

• Award-winning culture that fosters growth, diversity and inclusion for all
• Paid day off for your birthday
• Free LinkedIn Learning subscription
• Bi-annual performance-based bonuses
• Continued education with our education reimbursement program
• Flexible schedules
• Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
• Two paid days for volunteer opportunities
• Free on-site Fitness center
• Access to a ‘Tickets at Work’ membership
• A free premium membership for ‘Headspace’; an app geared towards mental health and wellbeing
• 401k Matching

KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailing the [email protected]. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. 

KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.